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How to Cancel iCloud+

Last verified

Official iCloud+ PolicyOfficial source

support.apple.com/en-us/108318

Rechecked : the policy text on support.apple.com was unchanged since our previous verified check. How we verify

Summary

You can cancel iCloud+ via iPhone/iPad Settings (Settings ▶ your name ▶ Subscriptions ▶ iCloud+ ▶ Cancel Subscription) or Mac System Settings (Apple menu ▶ System Settings ▶ Apple Account ▶ iCloud ▶ Manage Plan, then Cancel Subscription or Downgrade Options ▶ free 5GB plan) or iCloud for Windows (Manage ▶ Change Storage Plan ▶ Downgrade Options ▶ free 5GB plan) or Web via reportaproblem.apple.com (if you no longer have an Apple device). Partial refunds are available where required by law. If you recently changed your iCloud+ plan, contact Apple within 14 days for a refund; requests are made at reportaproblem.apple.com.. Cancellation fee: None disclosed on Apple's iCloud+ cancellation page.. Steps: Open Settings on your iPhone/iPad, tap your name, tap Subscriptions, tap iCloud+ under Active, and tap Cancel Subscription (on iOS 18.3 and earlier: iCloud ▶ Manage Plan or Manage Account Storage ▶ Downgrade Options).. On a Mac, open System Settings, click Apple Account, then iCloud, and click Manage Plan; then click Cancel Subscription (macOS Tahoe) or Downgrade Options and choose the free 5GB plan (macOS Sonoma to Sequoia)..

Cancel Via

iPhone/iPad Settings (Settings ▶ your name ▶ Subscriptions ▶ iCloud+ ▶ Cancel Subscription), Mac System Settings (Apple menu ▶ System Settings ▶ Apple Account ▶ iCloud ▶ Manage Plan, then Cancel Subscription or Downgrade Options ▶ free 5GB plan), iCloud for Windows (Manage ▶ Change Storage Plan ▶ Downgrade Options ▶ free 5GB plan), Web via reportaproblem.apple.com (if you no longer have an Apple device)

Refund Eligibility

Partial refunds are available where required by law. If you recently changed your iCloud+ plan, contact Apple within 14 days for a refund; requests are made at reportaproblem.apple.com.

Cancellation Fee

None disclosed on Apple's iCloud+ cancellation page.

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How to Cancel — Step by Step

  1. 1Open Settings on your iPhone/iPad, tap your name, tap Subscriptions, tap iCloud+ under Active, and tap Cancel Subscription (on iOS 18.3 and earlier: iCloud ▶ Manage Plan or Manage Account Storage ▶ Downgrade Options).
  2. 2On a Mac, open System Settings, click Apple Account, then iCloud, and click Manage Plan; then click Cancel Subscription (macOS Tahoe) or Downgrade Options and choose the free 5GB plan (macOS Sonoma to Sequoia).
  3. 3If you have no Apple device, sign in at reportaproblem.apple.com, choose “I'd like to” → “Request a refund”, pick your reason, choose the latest iCloud+ charge and submit. Refund decisions can take 24 to 48 hours.

Reactivating Your Account

  • You can buy iCloud+ again at any time: Settings ▶ your name ▶ iCloud ▶ Upgrade to iCloud+ (or Storage ▶ Get More Storage), then choose a plan.

Additional Notes

  • The downgrade or cancellation takes effect after your current subscription billing period ends.
  • If your iCloud storage exceeds your new plan, iCloud won't sync or update your information and iCloud backups won't complete until you add storage or free up space.
  • On the free plan you lose iCloud+ features such as Hide My Email, Private Relay, Apple Invites and HomeKit Secure Video support.
  • If you pay for both Apple One and an iCloud+ plan, you can cancel the iCloud+ plan and use the iCloud+ plan included in Apple One.

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