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How to Cancel Peloton Membership

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Official Peloton Membership PolicyOfficial source

www.onepeloton.com/membership-terms

Rechecked : onepeloton.com still states the headline terms shown here (60 days, no refunds, prorated refund). How we verify

Summary

You can cancel Peloton Membership via Peloton website — My Membership page (account.onepeloton.com/mymembership) for memberships bought directly from Peloton or The third-party platform you subscribed through (Apple iOS, Google Play, Roku, Amazon, Verizon +Play). When you cancel, you are not eligible for a prorated refund of any portion of the fee for the current membership period; you keep access until that period ends and the membership does not renew. If you believe you were billed in error, notify Peloton Member Support within 60 days of the billing date — Peloton will not issue refunds or credits after that, except where required by law. Paid discount offers (including annual subscriptions) are non-refundable unless specified in writing. Certain Canadian and New York residents have additional statutory cancellation rights.. Steps: App Membership bought on the web: go to your My Membership account page (account.onepeloton.com/mymembership).. Click "Cancel membership" under the membership you wish to cancel..

Cancel Via

Peloton website — My Membership page (account.onepeloton.com/mymembership) for memberships bought directly from Peloton, The third-party platform you subscribed through (Apple iOS, Google Play, Roku, Amazon, Verizon +Play)

Refund Eligibility

When you cancel, you are not eligible for a prorated refund of any portion of the fee for the current membership period; you keep access until that period ends and the membership does not renew. If you believe you were billed in error, notify Peloton Member Support within 60 days of the billing date — Peloton will not issue refunds or credits after that, except where required by law. Paid discount offers (including annual subscriptions) are non-refundable unless specified in writing. Certain Canadian and New York residents have additional statutory cancellation rights.

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How to Cancel — Step by Step

  1. 1App Membership bought on the web: go to your My Membership account page (account.onepeloton.com/mymembership).
  2. 2Click "Cancel membership" under the membership you wish to cancel.
  3. 3Indicate the reason for your cancellation using the drop-down menu.
  4. 4Confirm the cancellation.
  5. 5All-Access Membership: on the My Membership page, click 'Manage' next to the subscription, then 'Pause or cancel' to make your selection.
  6. 6If you subscribed through Apple, Google Play, Roku, Amazon or Verizon, cancel on that platform instead (see third-party billing).

Billed Through a Third Party?

  • Third-party App Memberships must be canceled through the platform they were originally created on; if you try elsewhere, you will be prompted to finish on the right platform.
  • Apple iOS: go to Settings, tap your name, tap Subscriptions, select Peloton, tap Cancel Subscription and confirm.
  • Android: open the Google Play Store, tap the profile icon, go to Payments & Subscriptions > Subscriptions, select the subscription and tap Cancel subscription.
  • Roku: press Home, highlight the Peloton channel, press the * button, select Manage Subscription, then Cancel Subscription and confirm.
  • Amazon: on amazon.com go to Your Account > Your Apps > Your Subscriptions, or on a Fire tablet or the Amazon Appstore open the menu > Subscriptions, select Peloton and click Cancel Subscription.
  • Verizon +Play: log in to My Verizon Online, open Manage Subscriptions, click Manage next to Peloton and switch the Status toggle to Off.

Reactivating Your Account

  • All-Access Memberships can be reactivated at any time by logging into your subscription on your Bike, Tread, or Row, or at onepeloton.com/mymembership.
  • After a third-party App Membership is canceled, billing will not renew unless the membership is resumed.

Additional Notes

  • Any membership can be canceled at any time; you keep access to your current plan until your next monthly or annual renewal/billing date.
  • If you signed up for a trial with a payment method on file and do not cancel before the trial ends, it converts to a paid membership.
  • If you opted into an offer with a Committed Membership Period, you remain responsible for the fees for the rest of that period after canceling.
  • Downgrading an App Membership does not give you a refund.
  • If you have an All-Access Membership and want an App Membership instead, cancel All-Access before buying the App Membership.
  • Under New York's auto-renewal law, New York consumers may cancel within at least 14 days after their first charge at a new, higher price, with a pro rata refund for any unused portion.

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115
r/sapphirereserve·1y ago

Peloton membership price raising right after $10 CSR credit goes into effect

I have an existing CSR and actually use my Peloton. Was planning on putting that as my monthly membership payment card so that my cost would be $34 net. Well lo and behold, Peloton is raising the price by about $6 just around the same time.

44 comments
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r/pelotoncycle·5y ago

Has anyone thought/have canceled their peloton membership this summer?

I’ve had a peloton since last March and used it consistently. But these last few months I’ve been going out a lot more and haven’t taken a ride in weeks. Been thinking about canceling my membership because of the lack of use. I also have a gym in my apartment so I can start working out there. Wonder

128 comments
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r/OnePelotonRealSub·1y ago

Any Canadians Cancelling their Membership?

Just curious if any Canadian members have, or are think of, cancelling their Peloton membership? Given everything that’s going on between our countries right now, I’m seriously in the fence. Our household is buying Canadian grocery products and we’ve shifted our buying habits overall (goodbye Prime)

62 comments
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r/OnePelotonRealSub·1y ago

Peloton membership + post partum

I have a peloton bike and cancelled my membership when I got pregnant. Which membership do I need in order to have two profiles or people linked to it? Also, looking for recommendations on a workout plan that’s 6 weeks PP friendly! Thanks!

3 comments