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How to Cancel Patreon

Last verified

Official Patreon PolicyOfficial source

support.patreon.com/hc/en-us/articles/205032045-Patreon-s-refund-policy

Rechecked : support.patreon.com still states the headline terms shown here (60 days, 48 hours). How we verify

Summary

You can cancel Patreon via Online (Patreon website — Settings > Memberships) or Patreon mobile app. Patreon's policy is not to provide refunds, though it may grant exceptions at its sole discretion. For web purchases you can request a refund from your Billing History within 60 days of the original payment; the creator reviews it and approves or declines it. Outside that window, or for per-creation charges, you must contact Patreon Product Support. Cases that may qualify include being charged after you canceled renewal, or canceling within 48 hours without accessing any content. Purchases made through Apple iOS in-app purchases are refunded through Apple. If you cancel an annual membership, you keep access until your next bill date and are not charged again.. Steps: Log in to your Patreon account and switch to your member profile (if applicable).. Click the 'Settings' link from the left-side menu..

Cancel Via

Online (Patreon website — Settings > Memberships), Patreon mobile app

Refund Eligibility

Patreon's policy is not to provide refunds, though it may grant exceptions at its sole discretion. For web purchases you can request a refund from your Billing History within 60 days of the original payment; the creator reviews it and approves or declines it. Outside that window, or for per-creation charges, you must contact Patreon Product Support. Cases that may qualify include being charged after you canceled renewal, or canceling within 48 hours without accessing any content. Purchases made through Apple iOS in-app purchases are refunded through Apple. If you cancel an annual membership, you keep access until your next bill date and are not charged again.

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How to Cancel — Step by Step

  1. 1Log in to your Patreon account and switch to your member profile (if applicable).
  2. 2Click the 'Settings' link from the left-side menu.
  3. 3Go to the 'Memberships' tab.
  4. 4Locate the membership you wish to cancel and click the 'View Details' button.
  5. 5Click on 'Cancel membership', then confirm cancellation.
  6. 6Decide whether to stay connected as a free member or toggle off this option and click 'Save and continue'.
  7. 7Optionally, complete the anonymous exit survey to share feedback with the creator.
  8. 8In the app: open the creator's page, tap the three dots in the upper right, select 'Your membership', choose 'Edit membership', tap 'Cancel membership' and confirm.

Billed Through a Third Party?

  • For purchases made through Apple iOS in-app purchases, request a refund through Apple at reportaproblem.apple.com; if it is granted, the money goes back to your Apple account.

Reactivating Your Account

  • You can re-subscribe to any creator at any time.

Additional Notes

  • Patreon does not currently offer a pause feature; to temporarily stop payments, you will need to cancel and re-subscribe later.
  • Canceling before your billing date ensures you will not be charged for the next period.
  • Creators are not directly notified when you cancel, but they may notice changes in their membership count.
  • What happens to your access after canceling depends on the creator's billing model. If you cancel a 'charge upfront' or 'subscription billing' membership, you will retain access until your next billing date. If you cancel a 'monthly (non-charge upfront)' or 'per creation' membership, you will lose access as soon as you cancel.
  • If the creator uses per-creation billing, you might have a final charge for paid posts made before your cancellation.
  • Because of time zone differences, Patreon recommends canceling at least 24 hours before your next billing date.

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