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How to Cancel Weight Watchers (WW)

Last verified: 2026-03-19

Official Weight Watchers (WW) PolicyVerified

www.weightwatchers.com/us/help/billing-and-technical

Summary

You can cancel Weight Watchers (WW) via online or phone. For multi-month Commitment Plans, cancellation takes effect at the end of the commitment period. For standard one-month plans and post-commitment period plans, cancellation is effective at the end of the membership month in which you cancel.. Steps: Log in to your account on the Weight Watchers website.. Go to the Profile icon, then navigate to Settings > Account..

Cancel Via

online, phone

Refund Eligibility

For multi-month Commitment Plans, cancellation takes effect at the end of the commitment period. For standard one-month plans and post-commitment period plans, cancellation is effective at the end of the membership month in which you cancel.

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How to Cancel — Step by Step

  1. 1Log in to your account on the Weight Watchers website.
  2. 2Go to the Profile icon, then navigate to Settings > Account.
  3. 3Click the link to manage your account or go directly to weightwatchers.com/us/cancellation to proceed.
  4. 4Follow the prompts to complete the cancellation process.
  5. 5Alternatively, call customer service at 1-800-651-6000 for assistance with canceling.

Billed Through a Third Party?

  • If you purchased your membership via the Apple App Store or Google Play Store, you must cancel through those respective services.

Additional Notes

  • Memberships automatically renew and bill monthly until you cancel.
  • For multi-month commitment plans, you are obligated for the entire commitment period, and cancellation will only take effect at the end of that period.