How to Cancel WHOOP

Summary

You can cancel WHOOP via Online via app.WHOOP.com or Through the WHOOP app (for free trials) or Through the Order Status Page (for non-activated memberships). WHOOP offers a 30-day return policy for a full refund of the Initial Membership Fee, less return shipping costs, if the device is returned within 30 days of receipt. For free trials, cancellation and device return must be initiated within the 1-month trial period and returned within 7-14 days of requesting the label to avoid charges. If a monthly membership is canceled within a 12-month commitment, members may need to pay off the remaining months or schedule cancellation for the end of the commitment period, with no prorated refunds for the current term. If canceling a monthly plan outside of a commitment, cancellation can occur anytime before the next billing date to avoid future charges. Refunds for engraved WHOOP sensors do not include the engraving cost.. Cancellation fee: If a free trial is canceled but the WHOOP device is not returned, a restocking fee of $129 (or $75 for the sensor and $49 for the battery pack) will be charged. For monthly plans within a 12-month commitment, members may be required to pay off the remaining months upon cancellation.. Steps: For active memberships: Visit app.WHOOP.com, navigate to the Membership section, click 'Cancel Your Membership' (or 'Cancel'), and follow the on-screen prompts.. For free trials: Open the WHOOP app, go to the 'More' tab, select 'My Account' > 'Membership', and follow the in-app cancellation flow to initiate a return. Download the provided return label or QR code and mail the device within 7-14 days to avoid charges..