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How to Cancel Max
Last verified
Official Max PolicyOfficial source
help.max.com/us/Category/Detail/Billing_Subscription
How to Cancel — Step by Step
- 1Identify your billing provider: Go to Profile icon > Settings > Subscription > Who Bills Me, or check bank statements/internet/mobile/TV provider.
- 2If billed directly by WarnerMedia, your subscription will stream until the end of your current billing period.
- 3If billed by a third-party provider (e.g., Apple, Google, Amazon Appstore, AT&T, Cox, DIRECTV, DoorDash, Hulu, Optimum, Roku, Samsung, Xumo), follow their specific cancellation instructions by accessing your account with them or referring to their help articles.
Billed Through a Third Party?
- Xumo
- AT&T
- Cox
- DIRECTV
- DoorDash
- Hulu
- Optimum
- Amazon Appstore
- Apple
- Roku
- Samsung
Reactivating Your Account
- If your subscription has been canceled, an option to 'Resume Your Subscription' may be available.
Additional Notes
- You can stream until your subscription expires at the end of your billing period.
- Cancellation steps vary depending on who bills you.
- You should receive an email confirming your cancellation from the billing provider (e.g., Xumo, Amazon, Apple, Google Play).
- If you have the Extra Member Add-On or Sports Add-on, it will be canceled when your base plan expires, with a prorated refund for remaining days.
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