How to Cancel Dropbox
Last verified: 2026-03-19
help.dropbox.com/plans/cancel-dropbox-fax-subscription-or-account
Video Guides
How to Cancel — Step by Step
- 1Prepare a cancellation letter.
- 2If you live in the United States, Canada, or Mexico, mail your letter to: Dropbox, Inc. P.O. Box 77767 San Francisco, CA 94107.
- 3If you live anywhere else, mail your letter to: Dropbox International Unlimited Company PO Box 13480 Dublin 2 Ireland.
Additional Notes
- Once you cancel your account, you can continue to use it until the end of your current billing cycle, then it will be downgraded to a free account.
- If you’re canceling a trial, the account will be downgraded to a free account at the end of your 30-day trial, and you won’t be charged for a subscription.
- Letters sent by physical mail take longer to receive and process; if your account is charged before processing, charges won’t be refunded.
- It is encouraged to cancel online to ensure your account is cancelled before it renews, especially if your account renews soon.
- You will receive an email from Dropbox Sign confirming your cancellation.
What Redditors Are Saying
How do I cancel recurring dropbox membership?
How do you cancel dropbox? The have a maze of support pages and what not - that do not allow me (I did NOT sign up on Google Play or Apple store) to cancel. I get chatbots, links that go nowehere, phone numbers that do not have voice mails and/or hang up. Please advise! * [Permalink](https://www.red
Again on the subscription cancel rollercoaster by dropbox
Out of the blue my subscription is canceled from the google play store again. The last time this happened was in october and I couldnt use my account then for almost 30 days. Now the question is does anyone else witnessed this as well? Product: dropbox plus last time the price was 9.99 and increased
once ive synced dropbox with my synology drive, can i cancel my dropbox subscription?
Can’t update or download any Apple apps Dropbox subscription cancelled
I need to figure this out this is bad. I’m not on the plan anymore to pay Dropbox every month. It knows the subscription is over but it still wants me to pay again. How can I fix this so I can update and download apps again ?