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How to Cancel Nintendo Switch Online

Last verified

Official Nintendo Switch Online PolicyOfficial source

en-americas-support.nintendo.com/app/answers/detail/a_id/41196/~/how-to-cancel-a-nintendo-switch-online-membership-or-adjust-auto-renewal

Summary

You can cancel Nintendo Switch Online via Nintendo Account website or Nintendo eShop on Nintendo Switch. Turning off auto-renewal stops future charges at the end of the current term. The membership remains active until the end of its term, and Nintendo states that you will not receive refunds or credits for the remaining time left on the subscription.. Steps: Sign in to the Nintendo Account that purchased the Nintendo Switch Online membership.. On the web, go to the membership or subscriptions section of your Nintendo Account and choose the option to cancel your subscription by turning off auto-renewal..

Cancel Via

Nintendo Account website, Nintendo eShop on Nintendo Switch

Refund Eligibility

Turning off auto-renewal stops future charges at the end of the current term. The membership remains active until the end of its term, and Nintendo states that you will not receive refunds or credits for the remaining time left on the subscription.

How to Cancel — Step by Step

  1. 1Sign in to the Nintendo Account that purchased the Nintendo Switch Online membership.
  2. 2On the web, go to the membership or subscriptions section of your Nintendo Account and choose the option to cancel your subscription by turning off auto-renewal.
  3. 3On Nintendo Switch, open Nintendo eShop, select the purchasing account, open Account Information from the user icon, select Nintendo Switch Online, then choose the option to turn off or terminate automatic renewal.
  4. 4Complete the confirmation step at least 48 hours before the membership is set to expire to prevent the next renewal charge.

Additional Notes

  • After auto-renewal is turned off, the membership stays active until the current paid term ends.
  • When the membership expires, Nintendo Switch Online benefits end, including access to cloud backup until a new membership is started again within Nintendo's stated retention window.
  • If you have a family membership, other members of the family group also lose Nintendo Switch Online benefits when the membership expires.

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