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How to Cancel USAA

Last verified: 2026-03-20

Official USAA PolicyVerified

www.usaa.com/support/insurance/auto/cancel

Summary

You can cancel USAA via phone. In most cases, USAA will issue a refund for any unused premiums within 3 to 10 business days, unless there is an outstanding balance on the account. Refunds may be mailed as a check or deposited directly into a bank account, depending on the original payment method.. Cancellation fee: USAA does not charge a cancellation fee for customers terminating their car insurance coverage mid-policy.. Steps: Gather necessary information, including your name, address, Social Security number, policy number, and driver's license number.. Determine the exact date you wish for your policy to end. If switching insurers, ensure your new policy is active to avoid a lapse in coverage..

Cancel Via

phone

Refund Eligibility

In most cases, USAA will issue a refund for any unused premiums within 3 to 10 business days, unless there is an outstanding balance on the account. Refunds may be mailed as a check or deposited directly into a bank account, depending on the original payment method.

Cancellation Fee

USAA does not charge a cancellation fee for customers terminating their car insurance coverage mid-policy.

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How to Cancel — Step by Step

  1. 1Gather necessary information, including your name, address, Social Security number, policy number, and driver's license number.
  2. 2Determine the exact date you wish for your policy to end. If switching insurers, ensure your new policy is active to avoid a lapse in coverage.
  3. 3Contact a USAA representative by calling 1-800-531-USAA (8722) to request the cancellation of your policy or closure of your account.
  4. 4Confirm the cancellation with the representative and inquire about any eligible pro-rated refund.

Additional Notes

  • For most Property & Casualty Insurance policies, such as auto, umbrella, and valuable personal property insurance, cancellation requires speaking with a USAA representative.
  • USAA may engage in a discussion about your reasons for cancellation to understand your situation and ensure you are not at financial risk, potentially offering alternatives to help lower your rate or adjust coverage.
  • Simply stopping premium payments will lead to policy cancellation and can negatively impact your credit and future insurance rates.
  • If canceling a second homeowners insurance policy, you may be able to do so through your policy summary online.

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