How to Cancel USAA
Last verified: 2026-03-20
www.usaa.com/support/insurance/auto/cancel
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How to Cancel — Step by Step
- 1Gather necessary information, including your name, address, Social Security number, policy number, and driver's license number.
- 2Determine the exact date you wish for your policy to end. If switching insurers, ensure your new policy is active to avoid a lapse in coverage.
- 3Contact a USAA representative by calling 1-800-531-USAA (8722) to request the cancellation of your policy or closure of your account.
- 4Confirm the cancellation with the representative and inquire about any eligible pro-rated refund.
Additional Notes
- For most Property & Casualty Insurance policies, such as auto, umbrella, and valuable personal property insurance, cancellation requires speaking with a USAA representative.
- USAA may engage in a discussion about your reasons for cancellation to understand your situation and ensure you are not at financial risk, potentially offering alternatives to help lower your rate or adjust coverage.
- Simply stopping premium payments will lead to policy cancellation and can negatively impact your credit and future insurance rates.
- If canceling a second homeowners insurance policy, you may be able to do so through your policy summary online.
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