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How to Cancel AAA

Last verified

Official AAA PolicyOfficial source

cluballiance.aaa.com/membership/policies

Rechecked : cluballiance.aaa.com still states the headline terms shown here (7 days, 100%, no refunds). How we verify

Summary

You can cancel AAA via Online request form (where your club offers one — instructions are in your AAA profile) or Phone (call the customer service number on the back of your AAA membership card) or In person (visit your local AAA Store). If you cancel within 7 days of a new membership (including upgrades and added associate members) and have not used any Emergency Roadside Services, AAA refunds the unused portion of your paid dues. After 7 days, and for renewals, dues payments (including upgrades and added Associate Members) are not refunded, but your membership remains in force until it expires. Overpayments are applied to your next renewal or, on request, 100% refunded; no other refunds are granted. This is AAA Club Alliance's published policy; AAA is made up of regional clubs, so check your own club's terms.. Steps: Review your membership details: your renewal date, any pending automatic payments and any refund you may be eligible for. Call the customer service number on the back of your AAA card or sign in to your AAA profile online.. Request cancellation. Your AAA profile shows the cancellation instructions for where you live: an online request form, a call with a AAA representative, or a visit to your local AAA Store..

Cancel Via

Online request form (where your club offers one — instructions are in your AAA profile), Phone (call the customer service number on the back of your AAA membership card), In person (visit your local AAA Store)

Refund Eligibility

If you cancel within 7 days of a new membership (including upgrades and added associate members) and have not used any Emergency Roadside Services, AAA refunds the unused portion of your paid dues. After 7 days, and for renewals, dues payments (including upgrades and added Associate Members) are not refunded, but your membership remains in force until it expires. Overpayments are applied to your next renewal or, on request, 100% refunded; no other refunds are granted. This is AAA Club Alliance's published policy; AAA is made up of regional clubs, so check your own club's terms.

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How to Cancel — Step by Step

  1. 1Review your membership details: your renewal date, any pending automatic payments and any refund you may be eligible for. Call the customer service number on the back of your AAA card or sign in to your AAA profile online.
  2. 2Request cancellation. Your AAA profile shows the cancellation instructions for where you live: an online request form, a call with a AAA representative, or a visit to your local AAA Store.
  3. 3AAA Club Alliance members can call Member Services at 866-MEMBERS (866-636-2377).
  4. 4Keep the confirmation letter (by email or mail) you receive after canceling.

Billed Through a Third Party?

  • If you pay by Automatic Renewal, AAA Club Alliance charges your card or bank account about 35 days before your renewal date. You can cancel Automatic Renewal anytime online or by email, phone, or letter.

Reactivating Your Account

  • You can rejoin AAA after canceling.
  • If you renew within 59 days of your expiration date, your original join date and expiration date stay the same and your years of membership tenure keep accruing.
  • If you renew 60 or more days after expiration, you get a new join date and renewal date, and upgraded services (such as Plus or Premier) have a 7-day waiting period.
  • Requesting roadside assistance on the same day you rejoin after that grace period adds a non-refundable $65 Immediate Service Fee.

Additional Notes

  • AAA is a federation of regional clubs. Cancellation steps depend on where you live; the refund terms above are AAA Club Alliance's.
  • The 7-day refund applies only if you have not used any Emergency Roadside Services.
  • AAA may charge a non-refundable Enrollment Fee for joining the Club.
  • There is a 7-day waiting period for Plus, RV and Premier enhanced services on new memberships; Classic-level service is provided during that time.
  • The Club can cancel a membership for abusive use of Roadside Assistance services.

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