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How to Cancel Evernote

Last verified: 2026-03-20

Official Evernote PolicyVerified

help.evernote.com/hc/en-us/articles/1500000782302-How-to-cancel-your-Evernote-subscription

Summary

You can cancel Evernote via Via Evernote Web (for Credit Card, PayPal, or SEPA subscriptions) or Via Apple platform (for Apple App Store subscriptions) or Via Google Play platform (for Google Play subscriptions) or Via PayPal platform (if subscribed through PayPal and experiencing issues canceling through Evernote Account Settings). For monthly Individual Paid Service subscriptions, a refund can be processed if the request is received within twenty days of the payment date. For annual Individual Paid Service subscriptions, a refund can be processed if the request is received within sixty days of the payment date. No prorated refunds or credits are offered for partially used subscriptions after these time frames. Evernote may be unable to process refunds for payments made through third-party app stores (Apple, Google Play), as these are subject to those platforms' refund policies. Refunds may be issued at Evernote's sole discretion or as required by applicable law, especially if terms of service are materially modified and adversely affect the user, requiring written notice.. Steps: Log in to your Account Settings via Evernote Web.. Select 'Billing' from the left-hand side menu..

Cancel Via

Via Evernote Web (for Credit Card, PayPal, or SEPA subscriptions), Via Apple platform (for Apple App Store subscriptions), Via Google Play platform (for Google Play subscriptions), Via PayPal platform (if subscribed through PayPal and experiencing issues canceling through Evernote Account Settings)

Refund Eligibility

For monthly Individual Paid Service subscriptions, a refund can be processed if the request is received within twenty days of the payment date. For annual Individual Paid Service subscriptions, a refund can be processed if the request is received within sixty days of the payment date. No prorated refunds or credits are offered for partially used subscriptions after these time frames. Evernote may be unable to process refunds for payments made through third-party app stores (Apple, Google Play), as these are subject to those platforms' refund policies. Refunds may be issued at Evernote's sole discretion or as required by applicable law, especially if terms of service are materially modified and adversely affect the user, requiring written notice.

Video Guides

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How to Cancel — Step by Step

  1. 1Log in to your Account Settings via Evernote Web.
  2. 2Select 'Billing' from the left-hand side menu.
  3. 3Next to 'Your plan', select 'Manage' (for Starter or Advanced plans) or 'Cancel subscription' (for Personal or Professional plans).
  4. 4At the bottom of the page, select 'Cancel plan' or 'Cancel subscription'.
  5. 5Scroll to the bottom of the page and click 'Cancel and lose all benefits' or 'Continue to cancel'.
  6. 6Provide a reason for canceling the subscription (if prompted).
  7. 7Click the 'Cancel subscription' button to confirm.
  8. 8If you have more than one device connected, you may need to disconnect all devices except one, then click 'Disconnect and cancel plan'.
  9. 9If you subscribed through Apple, cancel your subscription within the Apple platform.
  10. 10If you subscribed through Google Play, cancel your subscription within the Google Play platform.

Billed Through a Third Party?

  • If you subscribed through Apple, you must cancel your subscription within the Apple platform.
  • If you subscribed through Google Play, you must cancel your subscription within the Google Play platform.
  • If you subscribed through PayPal and are experiencing issues canceling through your Evernote Account Settings, you can also cancel your subscription within the PayPal platform.

Additional Notes

  • Your subscription will remain active until the end of your current billing cycle after cancellation.
  • After cancellation, your account will automatically revert to Evernote Free.
  • None of your data will be lost, and you will retain access to all your notes and notebooks.
  • If your account is downgraded to Free and you have more than 50 notes, you won't be able to create new notes but can still view, edit, export, and delete existing ones.
  • You will receive an email confirmation upon successful cancellation.
  • You can verify cancellation by checking the 'Billing History' section in your Evernote Account Settings; a 'Restore' button indicates successful cancellation.
  • For Enterprise accounts, a dedicated article for cancellation and deactivation exists, and content should be exported beforehand as users will lose access to Enterprise accounts upon expiration.

What Redditors Are Saying

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52
r/Evernote·2y ago

I finally canceled my Evernote Pro subscription today!

It is true that I have been using evernote pro for 2 years. However, I encountered numerous bugs while using it. But they say they are raising prices. It's annoying to explain many bugs! Now I'm going to create a personal server and store my personal note book there. Bye! EVERNOTE!

37 comments
16
r/Evernote·2y ago

evernote issued full refund due to cancellation over price increase

I hardly check my email for marketing stuff from Evernote, so the almost doubling of the annual subscription took me by surprise. I cancelled my subscription and requested a prorated refund . To Evernote's credit, they gave me a full refund. Notes: * I've been a paid subscriber since the 2010's * Th

26 comments
48
r/Evernote·2y ago

Cancelling Evernote today

Been using Evernote since 2008 and cancelling after I post this. Had to verify first on here that it would downgrade by the renewal date so I can slowly move my data off, but I've been seeing the writing on the wall here for months now. Thought perhaps being a 'valued customer' from 2008 might mean

46 comments
40
r/infuriatingasfuck·1y ago

Evernote increasing their subscription by over 600%

From RM49.90 annually to RM309.90 annually. And they didn't have the guts to tell me directly and instead asked Google. Cancelled. Don't need this if they think I'm fine with their insane increase in price.

7 comments