How to Cancel Trade Coffee
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How to Cancel — Step by Step
- 1Log in to your account on the Trade Coffee website.
- 2Click 'My Subscription' on your Dashboard or go directly to your Subscriptions page.
- 3Under your billing & shipping information, click 'Cancel Subscription.'
- 4When prompted to either change your next order date or cancel, choose to cancel your subscription.
Reactivating Your Account
- You can restart your subscription at any time from your Dashboard under 'My Subscriptions'.
Additional Notes
- To take a break instead, you can push your next order date up to 3 months out; for a longer pause, contact the Customer Experience team.
- Gift subscriptions do not require cancellation and will end automatically after the final bag is sent.
- For help, contact customer support by email, by phone at (888) 252-8691, by text at (424) 238-3630, or via the site chat (9 AM - 5 PM EST, Monday - Friday).
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What Redditors Are Saying
Update on TRADE - I’m cancelling my subscription
tl;dr - I am cancelling my subscription. I would encourage everyone else to do so for their sketchy business tactics (under-filling bags, no clear or upfront communication, ~trying to buy me off~). Edit: Also didn’t like the feeling of being offered credit or free bags without addressing my direct c
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