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How to Cancel Trade Coffee

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Official Trade Coffee PolicyOfficial source

trade-coffee.gorgias.help/en-US/how-do-i-cancel-324459

Rechecked : we reviewed the current policy text on trade-coffee.gorgias.help. How we verify

Summary

You can cancel Trade Coffee via Online (Dashboard → My Subscription) or Customer Experience team for help (email, phone, text or chat). You can cancel at any time. For pay-per-shipment subscribers, any in-progress orders will be roasted and shipped as the final order. For bundle subscribers, any remaining prepaid bags on the account will be shipped before the subscription cancels.. Steps: Log in to your account on the Trade Coffee website.. Click 'My Subscription' on your Dashboard or go directly to your Subscriptions page..

Cancel Via

Online (Dashboard → My Subscription), Customer Experience team for help (email, phone, text or chat)

Refund Eligibility

You can cancel at any time. For pay-per-shipment subscribers, any in-progress orders will be roasted and shipped as the final order. For bundle subscribers, any remaining prepaid bags on the account will be shipped before the subscription cancels.

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How to Cancel — Step by Step

  1. 1Log in to your account on the Trade Coffee website.
  2. 2Click 'My Subscription' on your Dashboard or go directly to your Subscriptions page.
  3. 3Under your billing & shipping information, click 'Cancel Subscription.'
  4. 4When prompted to either change your next order date or cancel, choose to cancel your subscription.

Reactivating Your Account

  • You can restart your subscription at any time from your Dashboard under 'My Subscriptions'.

Additional Notes

  • To take a break instead, you can push your next order date up to 3 months out; for a longer pause, contact the Customer Experience team.
  • Gift subscriptions do not require cancellation and will end automatically after the final bag is sent.
  • For help, contact customer support by email, by phone at (888) 252-8691, by text at (424) 238-3630, or via the site chat (9 AM - 5 PM EST, Monday - Friday).

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