How to Cancel Vivint

Summary

You can cancel Vivint via Phone call. Cancellation requests may be subject to early termination or other fees as outlined in your Vivint service agreement (found in the Documents section of your Account Center). Customers 65 or older who cancel because of a medical condition or a move to a care facility may be eligible to cancel without an early termination fee. Other extenuating circumstances — such as death, bankruptcy or a move to an assisted living home — are reviewed case by case by Vivint's Exceptions Review Team and require documentation.. Cancellation fee: Cancellation may be subject to early termination or other fees as outlined in your Vivint service agreement, and may require returning equipment you don't fully own. If you financed equipment through a third-party financing agreement, you remain responsible for the outstanding balance under that agreement.. Steps: Call the Vivint Customer Service Team at 1-800-678-2635 for assistance.. Be aware that service cancellation requests may be subject to early termination or other fees as outlined in your Vivint service agreement (see the Documents section of your Account Center)..