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Phone, Internet & TV Cancellation Guides

23 phone, internet & TV providersin our directory, A–Z. Each row shows the headline terms from the company's official policy as summarized on its page here, and the date we last verified them. Terms change, so open the company's page for exceptions and the link to its official policy.

  • AT&TWays to cancel: Phone call, Online account management, Online chatRefund terms: No refunds are explicitly mentioned; users are responsible for all fees and charges incurred through…Last verified
  • AT&T FiberWays to cancel: phoneRefund terms: If you cancel within 14 days of activation, you can avoid an Early Termination Fee (ETF), but you are still…Last verified
  • Boost MobileWays to cancel: Phone call to Boost Customer Care (833) 502-6678Refund terms: Charges for the current billing cycle are not refunded or prorated if you cancel before the cycle ends.…Last verified
  • CenturyLinkWays to cancel: online, chatRefund terms: If you paid a deposit when setting up your service, the deposit plus any interest will be applied to your…Last verified
  • Consumer CellularWays to cancel: Phone call, Porting number to a new carrierRefund terms: New Consumer Cellular customers are eligible for a 100% Risk-Free Guarantee within 30 days of activation (45…Last verified
  • Cox CommunicationsWays to cancel: Phone (800‑234‑3993), Live chat with a Cox agent, Cox App messagingRefund terms: Cox refunds the prorated unused portion of prepaid fees after equipment is returned; refunds are issued if…Last verified
  • Cricket WirelessWays to cancel: Call Cricket Customer Care at 1‑800‑274‑2538, Dial 611 from your Cricket device, Cancel…Refund terms: Refunds are only issued for returned equipment (devices, accessories) that is in like‑new condition…Last verified
  • DirecTVWays to cancel: Phone – call 800.531.5000, Online account portal (Manage my TV Subscription)Refund terms: Full refund of all fees and charges if the service is cancelled within 14 days of purchase (including…Last verified
  • Dish NetworkWays to cancel: phoneRefund terms: If you have cancelled your service and a charge for non-returned equipment was placed on your account, a…Last verified
  • Frontier CommunicationsWays to cancel: Call Frontier Customer Service at 1-855-958-5444 (phone), Submit a cancellation request…Refund terms: Final billing may include prorated credits for eligible services, but video and internet services generally…Last verified
  • Google FiWays to cancel: online, appRefund terms: If you purchased a phone through Google Fi, you can return it for a refund within 15 days of receipt. After…Last verified
  • Google FiberWays to cancel: online, phone, chat, emailRefund terms: Your final bill will be for the entire last month of service. However, you will receive a refund for any…Last verified
  • Metro by T-MobileWays to cancel: Phone call, Porting number to another carrier, My Metro App or website (for account…Refund terms: Charges paid for Metro by T-Mobile service are non-refundable, even if service is canceled. No refunds are…Last verified
  • Mint MobileWays to cancel: Phone: call 800‑683‑7392, Online: manage account preferences on the Mint Mobile websiteRefund terms: Refunds are only available if you request a cancellation within seven (7) calendar days of activation…Last verified
  • OptimumWays to cancel: PhoneRefund terms: Payments are nonrefundable, and there are no refunds or credits for partially used subscription periods.Last verified
  • SpectrumWays to cancel: Phone call, Written noticeRefund terms: New subscribers (no Spectrum services within past 90 days) may receive a refund/credit for all subscription…Last verified
  • T-MobileWays to cancel: Phone call, MailRefund terms: No refunds are explicitly mentioned; cancellations are future dated and go into effect at the end of the…Last verified
  • T-Mobile Home InternetWays to cancel: PhoneRefund terms: Generally, there are no refunds for partially used billing cycles as all cancellations are future-dated to…Last verified
  • TingWays to cancel: OnlineRefund terms: Your final bill will be issued about a week after cancellation, and the card on file will be charged…Last verified
  • VerizonWays to cancel: Phone call, Online chat, Online account managementRefund terms: No refunds are explicitly mentioned; users are responsible for charges through the end of the billing cycle…Last verified
  • Verizon FiosWays to cancel: Phone, OnlineRefund terms: If you have a credit balance on your final bill after disconnecting service, it will be automatically…Last verified
  • VisibleWays to cancel: Cancel through the Visible mobile app (Profile → My account → Manage my membership →…Refund terms: Visible does not issue refunds for payments already made; cancellations stop future billing but you keep…Last verified
  • XfinityWays to cancel: Online via NOW Portal (xfinity.com/now), Phone (1-800-XFINITY), In-person (local service…Refund terms: Contact provider directly for refund eligibility — pro-rated refunds may apply depending on billing cycleLast verified

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