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How to Cancel Spotify

Last verified: 2026-03-19

Official Spotify PolicyVerified

support.spotify.com/us/article/cancel-premium

Summary

You can cancel Spotify via Website or Mobile app. No prorated refunds for unused portions of a billing cycle. Premium features last until end of billing period, then account converts to Spotify Free.. Steps: Go to spotify.com/account and sign in. Navigate to 'Manage your plan'.

Cancel Via

Website, Mobile app

Refund Eligibility

No prorated refunds for unused portions of a billing cycle. Premium features last until end of billing period, then account converts to Spotify Free.

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How to Cancel — Step by Step

  1. 1Go to spotify.com/account and sign in
  2. 2Navigate to 'Manage your plan'
  3. 3Select 'Cancel subscription' (or 'Cancel Premium')
  4. 4Confirm cancellation
  5. 5Premium access continues until the next billing date, then reverts to free tier

Billed Through a Third Party?

  • Apple App Store: cancel through iOS Settings > [Your Name] > Subscriptions > Spotify > Cancel. Refund requests go through Apple at reportaproblem.apple.com
  • Google Play: cancel through Play Store > Subscriptions > Spotify > Cancel. Refund requests within 48 hours through Google Play Help Center
  • Carrier/partner billing: contact the partner directly — a link appears on your Spotify Payment page
  • You must cancel through the platform you originally subscribed with

Reactivating Your Account

  • All playlists, liked songs, saved albums, followed artists, and profile information are preserved permanently on the free tier
  • Lost features: ad-free listening, offline downloads, unlimited skips, highest audio quality, Spotify Connect to all devices, group session hosting
  • Downloaded tracks become unplayable immediately when Premium expires (not deleted, just inaccessible)
  • Can resubscribe to Premium at any time to restore all features

Additional Notes

  • Premium Family: cancelling affects ALL members on the plan — only the plan manager can cancel; notify all members before cancelling
  • Premium Duo: cancellation affects both members — only the plan manager can cancel
  • Premium Student: if you resubscribe later, you must re-verify student status; periodic re-verification required regardless
  • Free trial: if you cancel during a zero-priced free trial, your account switches to free immediately (not at end of trial); zero-priced trials cannot be reactivated once cancelled
  • Gift cards cannot be refunded by Spotify — must be returned to the original retailer
  • Exceptions for refunds: duplicate/accidental charges (contact Spotify support), Apple-billed (request through Apple), Google-billed (within 48 hours through Google)
  • Before cancelling, consider using a playlist export tool (FreeYourMusic, Soundiiz) to back up playlists to other services
  • No phone support — all support through support.spotify.com (online chat and web forms) or community.spotify.com

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