Logitech vs Corsair Return Policy

Logitech

• The return request must be made within 30 days from the date the order was delivered.
• If your order included a complimentary gift with purchase, it must also be returned to receive a full refund.
• A copy of the sales receipt or dated itemized receipt is required for returns.

Corsair

• Only items purchased directly from www.corsair.com can be returned to CORSAIR.
• Item must be repackaged in the original packaging, with all cords, adapters, accessories, and documentation included.
• Returned items must be free of physical damage.
• Labels must not be removed.
• Corsair may refuse to refund products that have deteriorated, been damaged or tampered with, have had their labels removed, or are in a state that clearly indicates use beyond what is necessary to establish their nature, characteristics, and functioning.

Logitech

• Engraved products are not eligible for refund or exchange.
• Refurbished, open-box, and dented box products have a limited 30-day return policy.
• Open-box items are eligible for a refund only, no exchanges are permitted.

Corsair

• CORSAIR Store Gift Cards are ineligible for return.
• CORSAIR gaming chairs are ineligible for return.
• Partial refunds of bundles are not provided; all items part of a bundle are required to be returned.

Logitech

• Refunds will be credited back to the original method of payment.

Corsair

• Refunds are applied back to the original payment method.
• If purchased via PayPal or Amazon Pay, a credit will be issued to that account.
• If purchased using a CORSAIR Store Gift Card, the refund will be sent as an electronic CORSAIR Store Gift Card.

Logitech

Not available

Corsair

• Returns can be initiated via self-service through a CORSAIR account or via a 'Return Items' link in the shipping-confirmation email for guest checkout.
• A Return Merchandise Authorization (RMA) number is required for all returns.
• Customers must clearly write or display the RMA number on the outside of the package and include a printed copy of the RMA confirmation email inside the package.
• Customers are responsible for the cost of return shipping unless the return is due to a CORSAIR error.
• It is recommended to use a return shipping method that provides tracking information.

Logitech

• If a product is damaged, faulty, or has developed a fault, you may have one or more legal remedies available.
• For a minor failure, Logitech may elect to repair, replace, or refund the product.
• For a major failure, you are entitled to reject the goods and choose a refund or replacement.
• Warranty claims are generally processed through the point-of-purchase retailer during the first thirty (30) days after purchase.

Corsair

• If an item arrived damaged, defective, or incorrect, customers should contact customer service via a support ticket or phone for a replacement.
• Exchanges for defective items are permitted within the 60 calendar day return window.
• For warranty replacements after 60 days from the purchase date, customers should contact Corsair technical support.
• Standard RMA: a replacement product is sent only after the defective item is received and inspected by Corsair.
• Advanced RMA: a replacement product is shipped first after a credit card charge, and the faulty product is then returned for a refund of the charged amount. A pre-paid return label is provided.

Logitech

Not available

Corsair

• Exchanges for defective items are permitted within the 60-day return window.
• For warranty replacements after 60 days, customers should contact technical support.
• Standard RMA and Advanced RMA options are available for replacements.

Logitech

• The online store offers a 30-day money-back guarantee.
• The refund will include the purchase price and original shipping and handling charges if applicable.
• Only the original buyer is entitled to a return and refund; gifts are not eligible for a refund to the recipient.

Corsair

• Only items purchased directly from www.corsair.com can be returned to CORSAIR.
• CORSAIR products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
• Original shipping fees will not be refunded unless the return is the result of a CORSAIR handling error.
• Customers are liable for any diminished value of the product(s) resulting from handling other than what is necessary to establish their nature, characteristics, and functioning.