Dick's Sporting Goods vs Academy Sports + Outdoors Return Policy

Dick's Sporting Goods

• Products must be in a clean and resalable condition to be eligible for a refund.
• Electronics must be returned in the original packaging and with all accompanying manuals, parts, and accessories.
• For other items, returns may be accepted if items are clean and in good condition, even if they have been opened, tried on, or tested.

Academy Sports + Outdoors

• Item must be unused, unwashed, with tags attached and all accessories/papers included
• Return must be made within 60 days of purchase
• Proof of purchase (receipt or online order receipt) is required

Dick's Sporting Goods

• Items requiring gasoline or fuel cannot be returned.
• Airbeds cannot be returned if the package is opened or the factory seal is broken.
• Custom/Personalized/Special Order Items cannot be returned.
• Autographed Collectibles and Memorabilia cannot be returned.
• Trading Cards cannot be returned.
• Gift Cards are non-refundable and not redeemable for cash except as required by law.
• Football Helmets cannot be returned if the package is opened or the factory seal is broken.
• Electronic Scooters and Bikes cannot be returned if the package is opened or the factory seal is broken.
• Face Coverings cannot be returned if the package is opened or the factory seal is broken.
• Mouthguards cannot be returned if the package is opened or the factory seal is broken.
• Ice Rinks and Portable Lavatories cannot be returned if the package is opened or the factory seal is broken.
• Whoop Fitness Trackers cannot be returned if the package is opened or the factory seal is broken.
• Rapsodo items may only be returned by mail; in-store returns will not be accepted.
• Opened Hyperice and Theragun products have a 30-day return policy, excluding refurbished products.
• Pre-owned items, demo items, refurbished items, and Nike Adapt Shoes may be exchanged in the same condition as sold within 7 days of purchase with a valid proof of purchase.
• Yeezy Shoes purchased in-store have a 24-hour return policy. All online Yeezy Shoe sales are final, with no returns or exchanges accepted.
• Bikes generally cannot be returned, with a 24-hour grace period for unused, still-in-box bikes shipped to home and not assembled.
• Firearms, Ammunition, Hunting Bows, Crossbows, Gun Powders, Primers, Rifles/Muzzleloaders, and Black Powder cannot be returned.

Academy Sports + Outdoors

• Firearms, ammunition and shooting accessories
• Boats, canoes, kayaks and trailers with a registered title
• Outboard motors and gasoline‑powered items
• Trading cards (final sale)
• Hazardous materials such as lithium‑ion batteries must be returned in‑store only

Dick's Sporting Goods

• Refund to the initial form of payment for most purchases with valid proof of purchase (cash, credit card, debit card, and Dick's gift card).
• Store credit for the lowest selling price for returns without a valid proof of purchase (requires a valid ID).
• A Dick's gift card will be provided for purchases made using non-Dick's branded gift cards, Affirm, AfterPay, Klarna, PayPal, exchanges, or where multiple tender types were used.
• Store credit will be provided for purchases made using some third-party marketplaces such as Instacart.
• Returns with a gift receipt will be offered a gift card or an even exchange.

Academy Sports + Outdoors

• Refund to the original form of payment
• Merchandise credit for returns without a receipt or with a gift receipt
• Credit to Apple Pay, PayPal or other authorized payment systems for applicable purchases

Dick's Sporting Goods

• Online purchases can be returned at any open Dick's Sporting Goods location or by mail.
• Original shipping charges for online orders are not refundable.
• To exchange an online item without visiting a store, return the original item by mail and contact Customer Service to place a new order at the original purchase price.

Academy Sports + Outdoors

• Online orders can be returned at any Academy store or by mail using a printed label

Dick's Sporting Goods

• Items purchased in-store can be returned at any open Dick's Sporting Goods location.
• Bring your valid proof of purchase (original sales receipt) and the credit card or gift card used.
• If you no longer have a valid proof of purchase, Customer Service may be able to send a copy of your receipt.
• Curbside returns are available for credit or debit card payments; cash or gift card payments require an in-store return.

Academy Sports + Outdoors

• Bring the item and receipt (or online receipt) to the customer service desk

Dick's Sporting Goods

• Returns with a gift receipt will be offered a gift card or an even exchange.
• If you paid for your original order with a gift card, a new Dick's gift card will be issued for your refund.

Academy Sports + Outdoors

• Gift receipts are accepted for merchandise credit or exchange

Dick's Sporting Goods

• ScoreCard members can use their account to track transactions, allowing for returns without a physical receipt by providing their phone number.
• Returns where a Scorecard Reward or coupon was redeemed will result in an adjusted refund amount.

Academy Sports + Outdoors

Not available

Dick's Sporting Goods

• Damaged item returns are accepted either online or in-store within the 90-day return policy.
• Dick's Sporting Goods reserves the right to limit returns or exchanges regardless of proof of purchase for damaged items.
• Defective products, if within the 90-day window, should be accepted for return.

Academy Sports + Outdoors

Not available

Dick's Sporting Goods

• Dick's Sporting Goods offers a Best Price Guarantee and will match a lower price from a qualifying retailer within 14 days of purchase.
• The product must be an exact match (same brand, model number, color, size, weight, and quantity).
• Exclusions apply, such as clearance, items exceeding 80% off, 'buy one, get one' deals, rebates, gifts with purchases, and site-wide promotions.
• Generally, Dick's Sporting Goods does not offer retroactive price adjustments if the item's price drops at Dick's after purchase.

Academy Sports + Outdoors

Not available

Dick's Sporting Goods

• You can bring both online and in-store purchases to any Dick's Sporting Goods store location to be exchanged.
• The original purchase price will be honored with the exchange.
• Online-only products are not eligible for exchange in-store.

Academy Sports + Outdoors

Not available

Dick's Sporting Goods

• Valid Proof(s) of Purchase include the order number, order confirmation email, original sales receipt, pack slip, or return barcode.
• Dick's Sporting Goods, Calia, VRST, Golf Galaxy, and Field & Stream reserve the right to limit returns or exchanges regardless of proof of purchase.
• Returns may be denied if the original transaction cannot be verified or if the payment method is determined to be unauthorized, invalid, or associated with fraud.
• Information regarding return activity and from IDs (if applicable for returns without a valid proof of purchase) will be held in a company-wide database of customer return activity.
• Items requiring repairs should be returned to the manufacturer or an authorized service center.
• Returns where a Scorecard Reward or coupon was redeemed will result in an adjusted refund amount.

Academy Sports + Outdoors

• If no receipt is available, a government‑issued photo ID is required and the refund may be given as merchandise credit at the lowest recent price
• Returns are monitored for fraud and may be limited at the retailer’s discretion