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Cancel NordVPN vs ExpressVPN
Side-by-side comparison of cancellations, conditions, and cancellation steps.·Last updated: 2026-10-12
Cancellation Steps
NordVPN
- Log in to your Nord Account on the NordVPN website.
- Open the 'Billing' tab.
- Click 'Cancel' next to Auto-renewal.
- Select 'Cancel auto-renewal'; the auto-renewal status changes to Off and you'll get a confirmation email.
- Your subscription will not renew at the next billing date.
- To request a refund within the 30-day guarantee, contact NordVPN customer support via live chat; they send a link where eligible payments show a 'Refund' button.
ExpressVPN
- Sign in to your ExpressVPN account on the ExpressVPN website.
- Navigate to 'Account & Billing' or 'Subscription' from the left-hand menu.
- Under 'Subscription details' or 'Account management,' select 'Cancel Subscription' or 'Delete account' and follow the prompts to turn off automatic renewal.
- To request a refund (if eligible), go to 'Account & Billing,' then 'Payment history,' and select 'Refund' next to the eligible payment, or contact ExpressVPN Support via live chat or email.
- If the subscription was purchased via the Apple App Store, open the App Store, go to your subscriptions, select ExpressVPN, and follow the cancellation instructions. Then, contact Apple Support for any refund requests, as ExpressVPN cannot process these directly.
Cancellation Methods
NordVPN
- online
ExpressVPN
- Via ExpressVPN website (turning off auto-renewal)
- Via App Store (Apple App Store or Google Play Store) for subscriptions purchased there
- Contacting customer support via live chat or email (primarily for refund requests)
Third-Party Billing
NordVPN
- If you purchased your subscription through the Apple App Store, you must cancel and request a refund directly through Apple's support as NordVPN cannot process these refunds.
- For subscriptions made via the Google Play Store, you can cancel within your Google Play account's 'Payments & subscriptions' section. Refunds can be requested through NordVPN support, or directly from Google Play if within 48 hours of purchase.
- For purchases made through the Amazon App Store, you need to contact Amazon support directly to cancel and request a refund.
- If you bought NordVPN from other retailers or resellers, you must contact them directly for cancellations and refunds.
ExpressVPN
- Google Play Store: Subscriptions purchased via Google Play are eligible for ExpressVPN's 30-day money-back guarantee. Cancellation can be managed through Google Play Store app settings or by contacting ExpressVPN Support for a refund.
- Apple App Store (iTunes): ExpressVPN's money-back guarantee does not apply to subscriptions billed as an in-app purchase through the Apple App Store. Refunds are at the sole discretion of Apple Support and must be requested directly through the App Store.
Additional Notes
NordVPN
- Canceling auto-renewal does not automatically issue a refund; refunds are requested separately through customer support.
- The 30-day money-back guarantee is only for your initial purchase. Renewals are not eligible for a refund under this policy.
- After a refund is approved, it can take up to 10 business days to reach your account, depending on your payment method.
ExpressVPN
- Canceling automatic renewal allows you to continue using the ExpressVPN service until the end of your current subscription period, but prevents future charges.
- The 30-day money-back guarantee is strictly for first-time users.
- Refunds are typically made to the original form of payment used for the purchase.