Cancel 1Password vs Dashlane

1Password

• Sign in to your account on 1Password.com.
• Select 'Billing' in the sidebar.
• Select 'Cancel subscription' and follow the onscreen instructions.

Dashlane

• Open the Vault menu in the top-left of the web app and select 'Subscription'.
• On the 'Subscription' page, select 'Cancel your subscription' in the right panel.
• Follow the on-screen steps to confirm the cancellation.
• If you are eligible for a refund, select 'Request refund' in the right panel after completing the cancellation.
• On the next page, select 'Confirm request'.

1Password

• Online: Sign in to 1Password.com
• Third-party: Through Apple App Store (for in-app purchases on Mac, iPhone, or iPad)
• Third-party: Through Google Play Store (for in-app purchases on Android)

Dashlane

• Online

1Password

• If you started your subscription using an in-app purchase on your Mac, iPhone, or iPad, you will manage your subscription with Apple.
• If you started your subscription using an in-app purchase on your Android device, you will manage your subscription with Google.

Dashlane

• If you paid through the Google Play or Apple App stores, you must cancel your subscription through those respective stores.
• If you paid with PayPal, you need to cancel the automatic payment directly in your PayPal account.

1Password

• You can restart your subscription at any time, even if your account is frozen.
• To unfreeze an account after cancellation, reactivate your subscription.
• If your last payment failed, you can reactivate your subscription by adding a new payment method.

Dashlane

Not available

1Password

• A canceled subscription remains active until the end of the current billing period, then the account will be frozen.
• When your account is frozen, you can still sign in to 1Password.com or the apps to view and export your data, but you cannot add new items or edit existing ones.
• Canceling your subscription does not delete your account. Deleting your account permanently erases all your information and is irreversible.
• If you are part of a 1Password family or team account, you may not have permission to manage billing unless you are a family organizer, team owner, or have the 'Manage Billing' permission.
• 1Password is based in Canada, so some banks and credit card companies may charge a foreign transaction fee to non-Canadian customers.

Dashlane

• When you cancel your subscription, you will retain access to the paid features until the end of your current billing period, but auto-renewal will be turned off.
• After your subscription ends, your data is saved, but you can only log in to export your passwords. You cannot add, edit, or view them within Dashlane.
• If you purchased your subscription on the Dashlane website with a credit card, you can cancel directly in the web app.