Do Ring Protect or Nest Aware (Google Home Premium) charge cancellation fees?

Ring Protect: No cancellation fee. Nest Aware (Google Home Premium): No cancellation fee.

Can I get a refund when I cancel Ring Protect or Nest Aware (Google Home Premium)?

Ring Protect: Refunds are not available for Ring subscription cancellations unless required by applicable law. Nest Aware (Google Home Premium): Google Home Premium can't be refunded: when you cancel, renewal stops and you keep the service until the end of your billing period. Prepaid subscriptions that came with a camera get no money back. Only legacy Nest Aware 1st gen subscribers (not prepaid) get money back from the day after cancelling to the end of the billing period, and switching from Nest Aware 1st gen to Google Home Premium refunds the unused time on the old plan.

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Cancel Ring Protect vs Nest Aware (Google Home Premium)

Q: Which is easier to cancel, Ring Protect or Nest Aware (Google Home Premium)?

Ring Protect can be cancelled via Cancel via Ring website (ring.com). Nest Aware (Google Home Premium) can be cancelled via Google Store Subscription management page (store.google.com), Nest app or Nest Subscription management page (if bought through the Nest Store), Google Play (if bought through Google Play), Partner provider (if purchased through a partner).

Side-by-side comparison of cancellations, conditions, and cancellation steps.·Last updated: 2026-10-12

Quick Summary

Ring Protect can be cancelled via Cancel via Ring website (ring.com), while Nest Aware (Google Home Premium) supports Google Store Subscription management page (store.google.com), Nest app or Nest Subscription management page (if bought through the Nest Store), Google Play (if bought through Google Play), Partner provider (if purchased through a partner). Ring Protect refund eligibility: Refunds are not available for Ring subscription cancellations unless required by applicable law. Nest Aware (Google Home Premium) refund eligibility: Google Home Premium can't be refunded: when you cancel, renewal stops and you keep the service until the end of your billing period. See the full breakdown below.

Ring Protect

Methods

Cancel via Ring website (ring.com)

Refund Eligibility

Refunds are not available for Ring subscription cancellations unless required by applicable law

Nest Aware (Google Home Premium)

Methods

Google Store Subscription management page (store.google.com), Nest app or Nest Subscription management page (if bought through the Nest Store), Google Play (if bought through Google Play), Partner provider (if purchased through a partner)

Refund Eligibility

Google Home Premium can't be refunded: when you cancel, renewal stops and you keep the service until the end of your billing period

Cancellation Steps

Ring Protect

Sign in to your account on ring.com.
Select Plan on the top menu.
Select the plan you want to cancel.
Confirm the cancellation.

Nest Aware (Google Home Premium)

Go to the Google Store Subscription management page (store.google.com/subscriptions) and sign in with the Google Account you used to buy the subscription.
On the 'Subscriptions' page, select your Google Home Premium subscription.
Select More > 'Cancel subscription' (a summary of charges is shown).
Select 'Cancel subscription' again to confirm.
If you bought through the Nest Store: in the Nest app tap Settings > Google Home Premium > Manage Subscription, select the subscription and tap Cancel subscription (or use the Nest Subscription management page on a computer).
If you bought through Google Play, cancel it in Google Play's subscriptions.

Cancellation Methods

Ring Protect

Cancel via Ring website (ring.com)

Nest Aware (Google Home Premium)

Google Store Subscription management page (store.google.com)
Nest app or Nest Subscription management page (if bought through the Nest Store)
Google Play (if bought through Google Play)
Partner provider (if purchased through a partner)

Third-Party Billing

Ring Protect

Not available

Nest Aware (Google Home Premium)

If you purchased your plan through a partner, you must ask that partner to cancel it.
If you bought through Google Play, cancel through Google Play rather than the Google Store.

Reactivation & Data Retention

Ring Protect

You can resubscribe to a Ring plan at any time after canceling, but past video recordings cannot be restored.

Nest Aware (Google Home Premium)

You can subscribe to Google Home Premium again in the Nest app, the Google Home app or the Google Store.
When you cancel, you lose your sound detection clips and any video you haven't saved; when the subscription ends, video history is deleted. Save important clips before cancelling.
Nest Aware 1st gen can't be bought again once cancelled (it has been unavailable for purchase since July 13, 2023).

Additional Notes

Ring Protect

Your subscription and add-ons stop at the end of your billing period and will not renew; you keep your plan's benefits until then.
You lose access to all recorded videos when you cancel, so download any videos you want to keep before canceling.

Nest Aware (Google Home Premium)

Nest Aware has been renamed Google Home Premium. Standard is $10/month or $100/year (30 days of event video history); Advanced is $20/month or $200/year (60 days of event history plus 10 days of 24/7 video history).
How you cancel depends on where you bought the plan (Google Store, Nest Store, Google Play or a partner).
Only one Google Home Premium subscription is allowed per home.
For more help, contact Nest Customer Care.

Read the full cancellations

Ring Protect Cancellation

Full details, exceptions, and more

Nest Aware (Google Home Premium) Cancellation

Full details, exceptions, and more