Which is easier to cancel, Noom or Weight Watchers (WW)?

Noom can be cancelled via app, online. Weight Watchers (WW) can be cancelled via online, phone.

Do Noom or Weight Watchers (WW) charge cancellation fees?

Noom: No cancellation fee. Weight Watchers (WW): No cancellation fee.

Can I get a refund when I cancel Noom or Weight Watchers (WW)?

Noom: For Noom Weight, a refund may be available if requested within 14 days of the initial charge. Renewal charges are not eligible for refunds. For Noom Med, refunds are not available once a prescription has been written or a clinical visit has occurred. Weight Watchers (WW): For multi-month Commitment Plans, cancellation takes effect at the end of the commitment period. For standard one-month plans and post-commitment period plans, cancellation is effective at the end of the membership month in which you cancel.

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Cancel Noom vs Weight Watchers (WW)

Side-by-side comparison of cancellations, conditions, and cancellation steps.·Last updated: 2026-03-19

Quick Summary

Noom can be cancelled via app, online, while Weight Watchers (WW) supports online, phone. Noom refund eligibility: For Noom Weight, a refund may be available if requested within 14 days of the initial charge. Weight Watchers (WW) refund eligibility: For multi-month Commitment Plans, cancellation takes effect at the end of the commitment period. See the full breakdown below.

Noom

Methods

app, online

Refund Eligibility

For Noom Weight, a refund may be available if requested within 14 days of the initial charge

Weight Watchers (WW)

Methods

online, phone

Refund Eligibility

For multi-month Commitment Plans, cancellation takes effect at the end of the commitment period

Cancellation Steps

Noom

In the Noom app: Open the app and tap your profile picture in the top-left corner. Then, tap 'Settings', then 'Manage Subscription', and follow the prompts to cancel.
On the web (Subscription Portal): Sign into the Subscription Portal using your Noom login. On the main page, click 'Cancel Subscription' and follow the on-screen steps.
Via iOS or Android App Store: If you subscribed through your device's app store, you must cancel directly through the Apple App Store or Google Play Store.

Weight Watchers (WW)

Log in to your account on the Weight Watchers website.
Go to the Profile icon, then navigate to Settings > Account.
Click the link to manage your account or go directly to weightwatchers.com/us/cancellation to proceed.
Follow the prompts to complete the cancellation process.
Alternatively, call customer service at 1-800-651-6000 for assistance with canceling.

Cancellation Methods

Noom

app
online

Weight Watchers (WW)

online
phone

Third-Party Billing

Noom

If you subscribed via a third-party application store like the Apple App Store or Google Play, your subscription is subject to their terms. Cancellation and refund processes are handled by that third party.

Weight Watchers (WW)

If you purchased your membership via the Apple App Store or Google Play Store, you must cancel through those respective services.

Additional Notes

Noom

Uninstalling the Noom app will not cancel your subscription; you must follow the cancellation steps.
After canceling, you will continue to have access to the service until the end of your current billing period.
To request an eligible refund, you need to contact the Support team via the chat button on the help page or through their contact form.

Weight Watchers (WW)

Memberships automatically renew and bill monthly until you cancel.
For multi-month commitment plans, you are obligated for the entire commitment period, and cancellation will only take effect at the end of that period.

Read the full cancellations

Noom Cancellation

Full details, exceptions, and more

Weight Watchers (WW) Cancellation

Full details, exceptions, and more