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Cancel Netflix vs Hulu
Side-by-side comparison of cancellations, conditions, and cancellation steps.·Last updated: 2026-10-12
Cancellation Steps
Netflix
- Go to the Manage your membership page on Netflix (sign in first if needed).
- Tap or click 'Cancel'.
- Under Cancel, tap or click 'Finish Cancellation'.
- A confirmation email will be sent to the email on the account.
Hulu
- Go to your Hulu Account page on a computer or mobile browser.
- Select 'Cancel' under Your Subscription.
- If you're offered the option to pause instead, select 'Continue to Cancel'.
- Select 'Cancel Subscription'. Your Account page should then read 'Your subscription will be canceled' and Hulu sends a confirmation email.
- Access continues until the end of your current billing cycle.
Cancellation Methods
Netflix
- Website
- Mobile app
Hulu
- Website
- Mobile app
Third-Party Billing
Netflix
- If you don't see a cancel option in your account, you're billed by a payment partner: your Account page (Membership section) shows a link to cancel or instructions to contact that partner.
- If you signed up through a third party, you may need to cancel through that third party, for example by turning off auto-renew in your account with them.
- Important: signing out or deleting the Netflix app does NOT cancel your account.
Hulu
- Roku-billed: you can cancel your Hulu subscription on Hulu.com; access continues to the end of the billing cycle and Roku stops charging you.
- Amazon-billed: cancel on Hulu.com or via Amazon Pay.
- Apple- or Google-billed (existing subscribers only — Hulu no longer lets new or returning subscribers pay through Apple, Google or Amazon): contact that billing partner to cancel.
- Spotify, T-Mobile or Verizon: cancellation steps vary by billing partner; you can confirm your billing party in the Payment Information section of your Hulu Account page.
- Disney+, Hulu, ESPN+ Bundle bought through Disney+: manage it through Disney+; a Disney+, Hulu, HBO Max Bundle bought through HBO Max is managed through HBO Max.
- If you had a Hulu subscription before upgrading to a bundle, canceling the bundle does not cancel it — it continues at the then-current price unless you cancel it separately.
Reactivation & Data Retention
Netflix
- You can restart your Netflix account at any time.
- Netflix keeps your viewing activity, ratings, account details, gameplay history and game saves for 24 months after your account closes, so they're available if you restart within that time.
Hulu
- If you change your mind, you can sign up again using the same login information.
- Canceling your subscription does not delete your Hulu account or the Disney account you use for other Disney products.
- When your subscription ends, you lose access to streamed and downloaded content.
Additional Notes
Netflix
- Instead of cancelling, you can pause your membership 1 month at a time, for a total of up to 3 months; you aren't charged while paused.
- Pausing isn't available on the Basic plan or with some payment methods, such as Direct Debit, gift cards and some partner payments.
- If your account is on hold, it closes immediately when you cancel.
- If you're switching to a package that includes Netflix, link your account to the package instead of cancelling; Netflix then stops billing your payment method.
- After cancelling, change your password and tick 'Sign out of all devices' so no one in your household can restart Netflix without your permission.
- Customer service: help.netflix.com.
Hulu
- Hulu-billed subscribers may be able to pause instead of cancelling, for up to 12 weeks; the pause starts on the first day of your next billing cycle and the subscription resumes automatically.
- Pausing isn't available for annual subscribers, most third-party-billed subscribers (Amazon and Roku excepted), accounts on hold, gift card users or subscribers on a promotion.
- Free trials are currently offered on Hulu + Live TV, Disney+ and ESPN plans for new and eligible returning subscribers (no Hulu subscription in the past 12 months).
- If you cancel during a free trial you keep access until the trial ends and won't be charged; Hulu + Live TV free trials end immediately when you cancel.
- Hulu's Subscriber Agreement says to cancel before 11:59 p.m. Eastern Time on the day before your subscription term ends to avoid the next charge, and that refunds or credits may be given case by case at Hulu's discretion.
- Hulu offers live support 24 hours a day, 7 days a week through help.hulu.com.