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Cancel Norton vs McAfee

Side-by-side comparison of cancellations, conditions, and cancellation steps.·Last updated: 2026-10-12

Quick Summary

Norton can be cancelled via Online via Norton account (My Subscriptions), Apple App Store, Google Play Store, Microsoft Store, Contact Member Services & Support, while McAfee supports Online via McAfee account (turning off Auto-Renewal), Via App Store (iOS), Via Google Play Store (Android), Contact Customer Service. Norton refund eligibility: Annual subscriptions come with a 60-day Money Back Guarantee: a full refund if requested within 60 days of purchase, and each annual renewal charge within 60 days of being charged. McAfee refund eligibility: Refunds for unintended renewals can be requested by contacting Customer Service within 60 days. Norton charges a cancellation fee. McAfee charges a cancellation fee. See the full breakdown below.

Norton logo

Norton

Methods

Online via Norton account (My Subscriptions), Apple App Store, Google Play Store, Microsoft Store, Contact Member Services & Support

Refund Eligibility

Annual subscriptions come with a 60-day Money Back Guarantee: a full refund if requested within 60 days of purchase, and each annual renewal charge within 60 days of being charged

Fee

None stated in Norton's Cancellation and Refund Policy.

Category

software
McAfee logo

McAfee

Methods

Online via McAfee account (turning off Auto-Renewal), Via App Store (iOS), Via Google Play Store (Android), Contact Customer Service

Refund Eligibility

Refunds for unintended renewals can be requested by contacting Customer Service within 60 days

Fee

None

Category

software

Cancellation Steps

Norton

  • Sign in to your Norton account and click 'My Account'.
  • Select 'My Subscriptions' from the dropdown.
  • Click 'Cancel Renewal' or 'Manage Subscriptions' for the subscription you want to stop.
  • Follow the on-screen instructions to complete the cancellation.
  • Allow up to 24 hours for the change to appear in your account; a confirmation email follows within 24 to 48 hours.

McAfee

  • Go to myaccount.mcafee.com and sign in.
  • Navigate to either the 'Manage Renewals' or 'Subscriptions' tile.
  • If 'Manage Renewals', click Manage Renewals > Manage Subscription > Cancel auto-renewal, then 'Turn off'. If 'Subscriptions', click Subscriptions > Turn off Auto-renew and follow prompts.

Cancellation Methods

Norton

  • Online via Norton account (My Subscriptions)
  • Apple App Store
  • Google Play Store
  • Microsoft Store
  • Contact Member Services & Support

McAfee

  • Online via McAfee account (turning off Auto-Renewal)
  • Via App Store (iOS)
  • Via Google Play Store (Android)
  • Contact Customer Service

Third-Party Billing

Norton

  • Apple App Store, Google Play Store or Microsoft Store in-app purchases are cancelled through that store.
  • If you bought or are billed through a third party (app store, service provider, retailer or reseller), different cancellation and refund terms may apply.

McAfee

  • App Store (iOS)
  • Google Play Store (Android)

Additional Notes

Norton

  • Your subscription continues until the end of your paid term after you stop auto-renewal; after that you won't be charged again.
  • Norton sends a pre-billing notification email before annual renewal charges.
  • Cancelling the renewal of a main subscription also cancels the renewal of linked add-on subscriptions (but not the other way round).
  • When you cancel your subscription contract for a refund, you must uninstall and delete all copies of the software.

McAfee

  • Your subscription remains active until the end of your paid period after turning off auto-renewal.
  • An email confirmation is sent after turning off auto-renewal.
  • Deleting your McAfee account requires canceling your subscription first.

Read the full cancellations

Norton logo

Norton Cancellation

Full details, exceptions, and more

McAfee logo

McAfee Cancellation

Full details, exceptions, and more