Cancel Amazon Prime vs Walmart+

Amazon Prime

• Go to amazon.com and sign in
• Hover over 'Accounts & Lists' and select 'Account'
• Click 'Prime Membership' (or go to amazon.com/amazonprime)
• Click 'Update, cancel, and more'
• Select 'End membership'
• Amazon will present several retention offers — decline to proceed
• Choose 'End on [date]' (end of billing cycle, keep benefits until then) or 'End now' (immediate, potential prorated refund)
• Confirm your choice

Walmart+

• Go to your walmart.com account.
• Select Walmart+.
• Select Manage membership.
• Select Manage beside Walmart+ plan.
• Select Cancel beside Cancel membership.
• Select Confirm cancellation.

Amazon Prime

• Website
• Mobile app
• Phone

Walmart+

• Online
• Phone

Amazon Prime

• Prime Video standalone ($8.99/month) can be cancelled separately without affecting other Prime benefits
• Purchased/rented videos remain accessible permanently in 'Your Videos' regardless of subscription status
• Downloaded Prime-exclusive content expires when subscription ends
• Cannot cancel Prime Video alone when bundled with full Prime membership

Walmart+

Not available

Amazon Prime

• Can rejoin Prime at any time
• Purchase history and account data are retained indefinitely
• Orders placed before membership ends retain their Prime shipping status
• Amazon sends end-of-membership reminders before renewal

Walmart+

• If you change your mind about cancelling your Walmart+ membership before the end of your billing cycle, you can reactivate it by selecting 'Resume Membership'.

Amazon Prime

• Amazon Household sharing: primary member cancelling means ALL household members (1 adult, up to 4 teens, up to 4 children) lose Prime benefits
• Prime Invitee program ended October 2025 — can no longer share benefits outside the household
• Prime Video Ad Free requires individual subscription and cannot be shared via Family
• Prime Student: $7.49/month or $69/year with 6-month free trial; eligible for up to 4 years; cannot share via Household; requires periodic re-verification
• After Student graduation or 4 years, auto-renews to full-price Prime ($14.99/month or $139/year)
• If you choose 'End now', you may receive a prorated refund; 'End on [date]' keeps benefits but no refund
• FTC settlement ($1.5 billion) addressed unlawful enrollment/cancellation practices — the process is now more straightforward than before
• Customer service: amazon.com/gp/help/customer/contact-us (phone callback and chat available)

Walmart+

• You can choose to receive a 'Remind Me Later' email sent three days before your renewal date.
• If you change your mind about canceling your Walmart+ membership before the end of your billing cycle, you can reactivate it.