Do Canva Pro or Figma charge cancellation fees?

Canva Pro: No cancellation fee. Figma: No cancellation fee.

Can I get a refund when I cancel Canva Pro or Figma?

Canva Pro: Canva generally does not provide automatic refunds for Pro subscriptions, but refund requests are reviewed on a case‑by‑case basis. If you cancel a paid‑up annual plan, any remaining prepaid time may be refunded when the subscription is archived (e.g., via personal team archival). Subscriptions purchased through the Apple App Store or Google Play must be refunded directly through those stores, as Canva cannot process those refunds. Figma: Payments for Figma subscriptions are non-refundable.

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Cancel Canva Pro vs Figma

Q: Which is easier to cancel, Canva Pro or Figma?

Canva Pro can be cancelled via Website (account Settings → Billing → Cancel plan), Apple App Store (manage subscription in iOS Settings), Google Play Store (manage subscription in Android Play Store). Figma can be cancelled via online.

Side-by-side comparison of cancellations, conditions, and cancellation steps.·Last updated: 2026-03-20

Quick Summary

Canva Pro can be cancelled via Website (account Settings → Billing → Cancel plan), Apple App Store (manage subscription in iOS Settings), Google Play Store (manage subscription in Android Play Store), while Figma supports online. Canva Pro refund eligibility: Canva generally does not provide automatic refunds for Pro subscriptions, but refund requests are reviewed on a case‑by‑case basis. Figma refund eligibility: Payments for Figma subscriptions are non-refundable. See the full breakdown below.

Canva Pro

Methods

Website (account Settings → Billing → Cancel plan), Apple App Store (manage subscription in iOS Settings), Google Play Store (manage subscription in Android Play Store)

Refund Eligibility

Canva generally does not provide automatic refunds for Pro subscriptions, but refund requests are reviewed on a case‑by‑case basis

Figma

Methods

online

Refund Eligibility

Payments for Figma subscriptions are non-refundable

Cancellation Steps

Canva Pro

Log in to the Canva account that holds the Pro subscription.
From the homepage, click your account profile → Settings → Billing.
On the plan card, click “Cancel plan”, then follow the prompts: select “Continue cancellation”, choose a reason, and finally click “Cancel subscription”.

Figma

Using a browser or the Figma desktop app, locate your Professional team in the file browser sidebar.
Click on 'Admin'.
Select the 'Settings' tab.
In the 'Plan' section, click 'Cancel plan'.
Select a reason for cancellation and confirm by clicking 'Cancel plan'.

Cancellation Methods

Canva Pro

Website (account Settings → Billing → Cancel plan)
Apple App Store (manage subscription in iOS Settings)
Google Play Store (manage subscription in Android Play Store)

Figma

online

Third-Party Billing

Canva Pro

For Apple App Store subscriptions, cancel via Settings → Your Apple ID → Subscriptions; uninstalling the app does not cancel the plan.
For Google Play subscriptions, cancel via the Play Store app → Account → Subscriptions; uninstalling the app does not cancel the plan.

Figma

Not available

Reactivation & Data Retention

Canva Pro

You can reactivate a cancelled Pro plan at any time by subscribing again through the Canva website or the relevant app store.
All your existing designs remain in your account; after re‑activation you regain access to Pro features.

Figma

Not available

Additional Notes

Canva Pro

Cancelling stops future billing, but you retain Pro features until the end of the current billing cycle.
Canva also offers a 3‑month pause option for monthly or annual plans, which can be selected instead of full cancellation.

Figma

Cancelling a Professional plan subscription will downgrade your team to the free Starter plan at the end of your current billing period.
You will have access to all Professional plan features until the end of the current billing period.
To downgrade from the Organization or Enterprise plan, you must contact the Figma support team.
Any seats you add before your plan is downgraded will be prorated and reflected on your last invoice.

Read the full cancellations

Canva Pro Cancellation

Full details, exceptions, and more

Figma Cancellation

Full details, exceptions, and more