KitchenAid vs Cuisinart Return Policy

KitchenAid

• Items must be in new and unused condition.
• Product must be in its original packaging.
• Returns for countertop appliances are initiated by calling 1 (800) 541-6390 to obtain a prepaid shipping label.

Cuisinart

• Merchandise must be unused.
• A completed return form must be included with the return.
• Buyer is responsible for return shipping costs.

KitchenAid

• Personalized orders, such as engraved products, are non-returnable and non-refundable unless defective.
• Free gifts and gift wrap services are non-returnable and non-refundable.
• Return shipping is not free for parts and accessories.
• Original shipping and handling charges for parts and accessories will not be refunded.

Cuisinart

• Only unused merchandise is eligible for a full refund.
• Cuisinart is not responsible for returned items if there is no proof of delivery.
• Outdoor grilling products do not ship to Alaska and Hawaii.

KitchenAid

• Refunds are credited to the original payment method.

Cuisinart

• Original method of payment

KitchenAid

• To return countertop appliances, kitchenware, and kitchen tools, call 1 (800) 541-6390 to get a prepaid shipping label.
• For countertop appliance parts and accessories, you must fill out the return section of the packaging slip and send the item back.
• It is recommended to use a trackable shipping method like FedEx or UPS for returns of parts and accessories.

Cuisinart

• Fill out the return form, which is included in the original package or can be printed from the website.
• Send the package using a shipping service that provides a tracking number (e.g., FedEx or UPS).
• The return address is: Conair Consumer Returns, 7475 North Glen Harbor Blvd., Glendale, AZ 85307.

KitchenAid

• If the 60-day return window has passed and the product is under warranty, you can call for warranty service or to schedule a repair, though fees may apply.

Cuisinart

Not available

KitchenAid

• You may return items for a replacement product within 60 days of shipment.

Cuisinart

Not available

KitchenAid

• Free return shipping is only available for U.S. consumers who initiate the return by calling the specified phone number.
• The policy for major appliances differs from the policy for countertop appliances.

Cuisinart

• The buyer is responsible for return shipping costs.
• Free shipping is provided for all orders over $35.
• International shipping is not offered.