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Cancel Dropbox vs Google One

Side-by-side comparison of cancellations, conditions, and cancellation steps.·Last updated: 2026-03-19

Quick Summary

Dropbox can be cancelled via Mail, while Google One supports Google One app, Google One website, Google Drive storage settings (web), Apple App Store (for iOS subscriptions). Dropbox refund eligibility: Dropbox Sign subscriptions and fees are non-refundable and cannot be credited, unless required by law. Google One refund eligibility: Google storage plan purchases are generally non-refundable; the storage is retained for the length of the subscription. See the full breakdown below.

Cancellation Steps

Dropbox

  • Prepare a cancellation letter.
  • If you live in the United States, Canada, or Mexico, mail your letter to: Dropbox, Inc. P.O. Box 77767 San Francisco, CA 94107.
  • If you live anywhere else, mail your letter to: Dropbox International Unlimited Company PO Box 13480 Dublin 2 Ireland.

Google One

  • Go to Google One on your computer or mobile device.
  • Click 'Settings'.
  • Click 'Cancel membership'.

Cancellation Methods

Dropbox

  • Mail

Google One

  • Google One app
  • Google One website
  • Google Drive storage settings (web)
  • Apple App Store (for iOS subscriptions)

Third-Party Billing

Dropbox

Not available

Google One

  • Apple App Store
  • Google Play

Additional Notes

Dropbox

  • Once you cancel your account, you can continue to use it until the end of your current billing cycle, then it will be downgraded to a free account.
  • If you’re canceling a trial, the account will be downgraded to a free account at the end of your 30-day trial, and you won’t be charged for a subscription.
  • Letters sent by physical mail take longer to receive and process; if your account is charged before processing, charges won’t be refunded.
  • It is encouraged to cancel online to ensure your account is cancelled before it renews, especially if your account renews soon.
  • You will receive an email from Dropbox Sign confirming your cancellation.

Google One

  • Benefits and additional storage continue until the end of the current billing cycle after cancellation.
  • After cancellation, if you exceed default storage, you may face account restrictions (e.g., unable to send/receive messages).