Which processes refunds faster, Marriott or Hyatt?

Marriott: It may take 7-14 days for a refund to be processed, depending on your financial institution.. Hyatt: For Hyatt Inclusive Collection bookings, refunds are generally processed within approximately 30 days of cancellation..

Can I get a partial refund from Marriott or Hyatt?

Marriott: See full policy for details. Hyatt: See full policy for details.

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Marriott vs Hyatt Refund Process

Q: Which has a longer refund window, Marriott or Hyatt?

Marriott offers a Cancellation policies, and therefore eligibility for a refund, are specific to the hotel and the rate booked. This information is provided at the time of booking and can be found in your reservation confirmation. refund window, while Hyatt offers Cancellation and refund eligibility are subject to the policy of the specific hotel and rate booked. Many hotels require cancellation at least 48 hours prior to arrival to avoid fees. The policy for your specific reservation is provided at the time of booking and in your confirmation email..

Side-by-side comparison of refund processs, conditions, and refund timelines.·Last updated: 2026-03-20

Quick Summary

Marriott has a Cancellation policies, and therefore eligibility for a refund, are specific to the hotel and the rate booked. This information is provided at the time of booking and can be found in your reservation confirmation. refund window with It may take 7-14 days for a refund to be processed, depending on your financial institution. processing, while Hyatt offers Cancellation and refund eligibility are subject to the policy of the specific hotel and rate booked. Many hotels require cancellation at least 48 hours prior to arrival to avoid fees. The policy for your specific reservation is provided at the time of booking and in your confirmation email. with For Hyatt Inclusive Collection bookings, refunds are generally processed within approximately 30 days of cancellation. processing. See the full breakdown below.

Marriott

Refund Window

Cancellation policies, and therefore eligibility for a refund, are specific to the hotel and the rate booked. This information is provided at the time of booking and can be found in your reservation confirmation.

Processing Time

It may take 7-14 days for a refund to be processed, depending on your financial institution.

Hyatt

Refund Window

Cancellation and refund eligibility are subject to the policy of the specific hotel and rate booked. Many hotels require cancellation at least 48 hours prior to arrival to avoid fees. The policy for your specific reservation is provided at the time of booking and in your confirmation email.

Processing Time

For Hyatt Inclusive Collection bookings, refunds are generally processed within approximately 30 days of cancellation.

Refund Conditions

Marriott

Refund eligibility is determined by the cancellation policy of the specific hotel and the rate that was booked.
You must cancel your reservation within the timeframe specified in your booking's rate details to be eligible for a full refund.
Pre-paid and other restrictive rates may not be eligible for a refund if cancelled.

Hyatt

Cancellation and deposit policies vary by the hotel and the confirmed rate.
Pre-paid and non-refundable rates may be excluded from standard cancellation policies.
If a reservation is not canceled and you do not arrive on the scheduled date, cancellation policies will apply.
Reservations booked through third-party travel agents must be canceled through them.
For stays at Hyatt hotels in California, reservations can be canceled without penalty up to 24 hours after booking, as long as the reservation was made more than 72 hours before check-in.

Refund Steps

Marriott

Log in to your Marriott Bonvoy Account on the Marriott website or mobile app.
Navigate to the 'My Trips' section.
Select the reservation you wish to cancel.
Click the 'Cancel Reservation' button and confirm the cancellation.

Hyatt

Check the specific cancellation policy for your booking in your reservation confirmation or online.
Go to the 'Find Your Reservation' page on the Hyatt website or use the World of Hyatt app.
Enter your first name, last name, and reservation confirmation number or credit card number to find your booking.
Select the option to cancel or modify your reservation and follow the instructions.
If you cannot find your reservation online or need assistance, contact Hyatt customer service.

Refund Methods

Marriott

Original form of payment

Hyatt

Original form of payment

Additional Notes

Marriott

Cancellation policies can vary significantly depending on the hotel and the specific rate selected at the time of booking.
If a reservation was made using Marriott Bonvoy Points, the points will be returned to your account if the cancellation is made within the permitted time frame.
For billing issues or if a refund has not appeared after 14 days, you can contact the hotel's accounting department directly or use the 'Contact Us' form on the Marriott website.

Hyatt

The default cancellation policy for many Hyatt hotels requires at least 48 hours' notice to avoid a cancellation fee.
World of Hyatt Explorist and Globalist members may be eligible for a 24-hour cancellation window at hotels with a 48-hour policy, excluding certain properties and rates.
If you change your reservation, you will be subject to the current availability and any rate differences.

Read the full refund processs

Marriott Refund Process

Full details, exceptions, and more

Hyatt Refund Process

Full details, exceptions, and more