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Cancel ChatGPT Plus (OpenAI) vs Perplexity Pro

Side-by-side comparison of cancellations, conditions, and cancellation steps.·Last updated: 2026-03-24

Quick Summary

ChatGPT Plus (OpenAI) can be cancelled via web portal (chatgpt.com settings), mobile app store (iOS App Store or Google Play Store), while Perplexity Pro supports Website (Settings → Subscription → Manage Subscription), iOS App Store (if purchased via Apple), Google Play Store (if purchased via Android). ChatGPT Plus (OpenAI) refund eligibility: Subscription fees are non‑refundable for US users; refunds are only provided for billing errors or in jurisdictions with mandatory consumer rights (e. Perplexity Pro refund eligibility: Refund eligibility depends on your location and subscription type. See the full breakdown below.

Cancellation Steps

ChatGPT Plus (OpenAI)

  • Log into ChatGPT at chat.openai.com.
  • Click your profile icon and select **Settings**.
  • In the **Account** tab, open the **Manage** dropdown and choose **Cancel Subscription**.
  • Confirm the cancellation; the cancellation becomes effective the day after your next billing date, and you retain Plus features until the end of the current billing cycle.

Perplexity Pro

  • Log in to your Perplexity account at perplexity.ai.
  • Click your profile icon and go to 'Settings.'
  • Scroll down to the 'Subscription' section under Perplexity Pro.
  • Click 'Manage Subscription' — you will be redirected to your current plan page.
  • Click 'Cancel Subscription' and confirm your choice.
  • Your account will revert to the free version at the end of the current billing cycle — you retain Pro features until then.

Cancellation Methods

ChatGPT Plus (OpenAI)

  • web portal (chatgpt.com settings)
  • mobile app store (iOS App Store or Google Play Store)

Perplexity Pro

  • Website (Settings → Subscription → Manage Subscription)
  • iOS App Store (if purchased via Apple)
  • Google Play Store (if purchased via Android)

Third-Party Billing

ChatGPT Plus (OpenAI)

  • If you subscribed via the iOS App Store, cancel the subscription through your iPhone Settings → Apple ID → Subscriptions.
  • If you subscribed via the Google Play Store, cancel through the Play Store app or website under Menu → Subscriptions.

Perplexity Pro

  • If subscribed via Apple App Store: go to Settings → [Your Name] → Subscriptions → find Perplexity → Cancel Subscription.
  • If subscribed via Google Play: open the Play Store → tap profile icon → Payments & subscriptions → Subscriptions → find 'Perplexity - Ask Anything' → Cancel subscription.
  • Ensure you cancel through the platform you originally used — canceling on the Perplexity website will not stop App Store or Google Play charges.
  • If your subscription shows as 'managed by Apple/Google' on the Perplexity settings page, you must cancel through that platform.

Reactivation & Data Retention

ChatGPT Plus (OpenAI)

  • You can reactivate by resubscribing to ChatGPT Plus at any time through the same web or app flow.

Perplexity Pro

  • You can resubscribe to Pro at any time from the Perplexity Pro page.
  • Your search history, collections, and account data are preserved after cancellation.
  • You will be downgraded to the free tier with limited Pro Search queries per day.

Additional Notes

ChatGPT Plus (OpenAI)

  • Cancellation must be completed at least 24 hours before the next billing date to avoid being charged for the next month.
  • After cancellation, you continue to have access to Plus features until the end of the current paid period.

Perplexity Pro

  • Perplexity Pro: $20/month or $200/year — unlimited Pro searches with advanced AI models (GPT-4, Claude, etc.), file uploads, and image generation.
  • Perplexity Max: $200/month — everything in Pro plus unlimited access to full suite of advanced models, Sora 2 Pro video generation, no usage restrictions, and priority support.
  • Free tier: limited Pro Search queries per day; standard search is unlimited.
  • Cancel your subscription before deleting your account — deleting the account without canceling may not stop billing.
  • Refund requests can be submitted through the Perplexity Help Center at perplexity.ai/help-center.
  • No cancellation fees apply to any Perplexity subscription tier.
  • Student and team plans have separate billing managed by organization admins.