Cancel Equinox vs Lifetime Fitness

Equinox

• Cancel in club with a club manager.
• Cancel via mail as described in your Membership Agreement.
• Cancel by emailing Cancellations@Equinox.com.
• Cancel by phone through Equinox Concierge.
• Log into your account on Equinox.com to cancel.

Lifetime Fitness

• Log in to your my.lifetime.life account online or in the Life Time app.
• Go to Modify Membership in your account and follow the steps to cancel.
• Alternatively, send a cancellation request via email using Life Time's contact form.
• Or give notice in person at your club, or by mail to your Life Time center.

Equinox

• In-club
• Mail
• Email
• Phone (Equinox Concierge)
• Online account

Lifetime Fitness

• online
• mobile_app
• in_person
• email
• mail

Equinox

• You can reactivate your cancelled membership at your local club or by emailing Concierge@Equinox.com.

Lifetime Fitness

Not available

Equinox

• Notice periods for cancellation vary by state, and in some states, there may be additional cancellation methods available; please review your Membership Agreement for requirements specific to your Membership.
• If you are going on an extended vacation or unable to use the club for a brief period, Equinox recommends freezing your membership instead of cancelling (contact Concierge@equinox.com).
• Equinox may suspend or terminate your access for violations of the Equinox Policies.
• All personal training Sessions expire upon the termination of your membership or six (6) months after the date of purchase of the sessions, whichever comes earlier, unless prohibited by law or a different expiration date is expressly stated in writing by Equinox.
• You can cancel or reschedule a personal training, Pilates or nutrition session or a spa treatment up to twenty-four (24) hours before it starts; later cancellations and no-shows are charged in full.
• Turn off auto-renew to avoid future session replenishments in your Membership & Billing settings.
• Pilates, personal training and spa subscription programs are canceled separately: in person at your club, by mail to Equinox – Concierge, One Park Avenue, Mezz. Floor, New York, NY 10016, by phone through Equinox Concierge, or by email at Concierge@Equinox.com.

Lifetime Fitness

• A notice period is required to cancel your membership; the exact period is set in your General Terms Agreement.
• If you don't provide timely advance notice, you must continue to pay monthly membership dues.
• You can opt to suspend your club access and convert to a Life Time Digital membership for $15 per month instead of canceling completely.