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Cancel Xbox Game Pass vs PlayStation Plus

Side-by-side comparison of cancellations, conditions, and cancellation steps.·Last updated: 2026-03-19

Quick Summary

Xbox Game Pass can be cancelled via Online via Microsoft account (Subscriptions page), while PlayStation Plus supports Online via web (Account Management), Via PS5 console (Settings menu), Via PS5 console (Game and App Services menu). Xbox Game Pass refund eligibility: Refund eligibility varies; not all subscription charges are refundable. PlayStation Plus refund eligibility: Refunds are available if requested within 14 days from the initial transaction date, even if the service has been used, though the refund may be pro-rated. Xbox Game Pass charges a cancellation fee. PlayStation Plus charges a cancellation fee. See the full breakdown below.

Cancellation Steps

Xbox Game Pass

  • Go to Subscriptions on xbox.com.
  • Sign in with your Microsoft account.
  • Locate and use the option to cancel or turn off recurring billing.

PlayStation Plus

  • On your PS5 console, go to Settings > Users and Accounts.
  • Select Account > Payment and Subscriptions > Subscriptions.
  • Select your PlayStation Plus subscription and then select Cancel Subscription.

Cancellation Methods

Xbox Game Pass

  • Online via Microsoft account (Subscriptions page)

PlayStation Plus

  • Online via web (Account Management)
  • Via PS5 console (Settings menu)
  • Via PS5 console (Game and App Services menu)

Reactivation & Data Retention

Xbox Game Pass

Not available

PlayStation Plus

  • Select 'Reactivate Subscription' to keep it active.
  • Resubscribing after cancellation will reactivate the subscription.

Additional Notes

Xbox Game Pass

  • Turning off recurring billing stops future charges, and you retain benefits until the expiration date.
  • If a refund is approved, you will no longer be able to access the digital game product.

PlayStation Plus

  • Your subscription will be deactivated starting from the next payment date after cancellation.
  • You can stop making payments at any time by turning off auto-renewal.