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Cancel Duolingo vs Rosetta Stone
Side-by-side comparison of cancellations, conditions, and cancellation steps.·Last updated: 2026-10-12
Cancellation Steps
Duolingo
- Open the Duolingo app on your device.
- Tap the Super icon at the top of the home screen.
- Tap the Settings (gear) icon, then select “Manage subscription”.
- Choose “Cancel subscription” and confirm the cancellation.
Rosetta Stone
- Sapphire: log in to Rosetta Stone Sapphire in a web browser.
- Click or tap the profile icon in the top right-hand corner to open Account settings.
- Select Manage subscription, then click Cancel subscription.
- Classic: sign in to your Rosetta Stone account on a computer (canceling a Classic subscription bought directly is not available in the mobile app or mobile website).
- On the top toolbar, click your current learning language and select My Account; under 'Your products', select TURN OFF AUTO RENEW.
- If you subscribed through Google Play or the Apple App Store, cancel through that store instead.
Cancellation Methods
Duolingo
- In‑app cancellation via the Duolingo app (Settings → Manage subscription)
- Through Apple App Store subscription management (iOS Settings → Apple ID → Subscriptions)
- Through Google Play Store subscription management (Google Play → Subscriptions)
- Via the web account if the subscription was purchased on desktop (Shop → Manage subscription)
Rosetta Stone
- Website — Rosetta Stone Sapphire: Account settings → Manage subscription → Cancel subscription
- Website on a computer — Rosetta Stone Classic: My Account → Turn Off Auto Renew
- Apple App Store (if purchased via Apple)
- Google Play Store (if purchased via Google)
- Rosetta Stone Customer Service (support.rosettastone.com)
Third-Party Billing
Duolingo
- If you subscribed via the Apple App Store, cancel the subscription in your iOS device Settings under Apple ID → Subscriptions.
- If you subscribed via Google Play, cancel the subscription in the Google Play Store under Subscriptions.
Rosetta Stone
- Apple App Store and Google Play subscriptions are canceled through Apple or Google using their own instructions; contact Apple Support or Google Play support with questions.
- Refunds for Apple App Store purchases must be requested from Apple — Rosetta Stone cannot issue them.
- Rosetta Stone's Memberships team can issue refunds for purchases made through Google Play (provide your email address or GPA number).
- If you bought from another retailer, contact that retailer — its return policy applies.
Reactivation & Data Retention
Duolingo
- After cancellation, you can reactivate by purchasing a Super subscription again through the same platform (app or web) at any time.
Rosetta Stone
- Sapphire: if your website subscription has expired, go to Account settings → Manage subscription, choose a plan and pay; your account is reactivated automatically.
- After reactivating, you pick up where you left off and sign in with the same password.
Additional Notes
Duolingo
- Super Duolingo subscriptions are auto‑renewing; you must cancel before the next billing cycle to avoid future charges.
- Cancelling does not affect your learning progress, streak, or stored data.
Rosetta Stone
- Rosetta Stone Classic subscriptions purchased from the website come with a 30-day, no risk, money-back guarantee from the purchase date; cancel within 30 days of an automatic renewal to receive a refund of the renewal term.
- Classic termed subscriptions (1-month, 3-month, 6-month and 12-month) automatically renew at the full retail price then in effect; discounts and promotions from your first purchase do not apply to renewals.
- You can switch a Sapphire subscription between monthly and yearly under Manage subscription; the change applies at the next renewal date.
- Memberships team: membership@rosettastone.com or 1-800-ROSETTA (1-800-767-3882). Support site: support.rosettastone.com.