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Travel Refund Policies

62 airlines, hotels & travel companiesin our directory, A–Z. Each row shows the headline terms from the company's official policy as summarized on its page here, and the date we last verified them. Terms change, so open the company's page for exceptions and the link to its official policy.

  • AgodaRefund window: Generally 14 days prior to arrival, or as specified in the confirmation emailProcessing time: Eligible cancellation refunds are normally processed within 10 days after Agoda receives the request.Last verified
  • Air CanadaRefund window: Customers can cancel a ticket for a full refund without penalty up to 24 hours after purchase. After 24…Processing time: For flights to and from the U.S., Air Canada aims to process refunds within 7 business days for credit card…Last verified
  • AirbnbRefund window: Depends on host cancellation policyProcessing time: 5-15 business days for card refunds; up to 10 business days for extenuating circumstances claimsLast verified
  • Allegiant AirRefund window: Full refunds are available if a reservation is canceled online or by notifying Allegiant within 24 hours of…Processing time: Eligible refunds issued to the original form of payment are processed within 5 to 7 days. For credit card…Last verified
  • American AirlinesRefund window: Within 24 hours from the time of purchase, if booked at least 2 days before departure.Processing time: Varies — contact provider for estimated timelineLast verified
  • AmtrakRefund window: Full refund within 24 hours of purchase and prior to scheduled departure for reserved fares (within 1 hour…Processing time: Refunds for eligible unused tickets purchased with a credit card are credited back to the original card…Last verified
  • Avelo AirlinesRefund window: Reservations canceled within 24 hours of purchase and at least 7 days (168 hours) prior to the scheduled…Processing time: Refunds for credit or debit card purchases are provided within 7 business days of receiving a completed…Last verified
  • AvisRefund window: Cancellations must be made before the scheduled pick‑up time. Cancel at least 24 hours prior for a $50…Processing time: Refunds are typically credited within approximately seven business days after cancellation is processedLast verified
  • Best WesternRefund window: Cancellation policies, which dictate refund eligibility, vary by hotel and are displayed during the online…Processing time: Refund processing times can vary as billing is handled by each individual hotel property.Last verified
  • Booking.comRefund window: More than 48 hours before rental begins (for full refund on car rentals); otherwise, depends on…Processing time: Varies — contact provider for estimated timelineLast verified
  • Breeze AirwaysRefund window: Reservations can be canceled within 24 hours of creating the booking for a refund to the original form of…Processing time: Refunds to the original form of payment can take 7 business days to show back in your account, depending on…Last verified
  • British AirwaysRefund window: Up to 24 hours from the time of original booking for a full refund without penalty.Processing time: For eligible tickets purchased in the U.S., refunds will be provided within 7 business days of receiving the…Last verified
  • Budget Car RentalRefund window: Varies by reservation type. For prepaid reservations, refunds are available if canceled before the rental…Processing time: Approximately seven business days for cancellations of prepaid reservations.Last verified
  • Carnival CruiseRefund window: Standard fares generally have no penalty before final payment; after final payment, penalties increase based…Processing time: The public FAQ does not publish a standard refund processing timeline.Last verified
  • Cathay PacificRefund window: For bookings made via the US website seven or more days before departure, you may cancel within 24 hours of…Processing time: It normally takes up to 7 calendar days to process a refund request.Last verified
  • Celebrity CruisesRefund window: Varies based on cruise length and time prior to departure. For cruises cancelled by Celebrity Cruises…Processing time: Refunds for taxes/fees and port expenses are typically received within 30 days. The cruise fare is processed…Last verified
  • CheapOairRefund window: Most bookings are non-refundable after 24 hours. Trip protection insurance is refundable within 10 days of…Processing time: Processing may take 6-12 weeks or longer to appear on your statement after approval.Last verified
  • Choice HotelsRefund window: Cancellation policies and the associated refund eligibility vary based on the type of reservation and rate…Processing time: For cancelled 'Points Plus Cash' reservations, the cash portion of the payment will be refunded to the…Last verified
  • Delta Air LinesRefund window: Up to 24 hours after booking for a full refund (risk-free cancellation). For involuntary changes…Processing time: Varies — contact provider for estimated timelineLast verified
  • EmiratesRefund window: For itineraries that include a flight to or from the USA, you can cancel and receive a full refund without…Processing time: For credit card purchases, the refund request will be submitted to the card issuer within seven business…Last verified
  • Enterprise Rent-A-CarRefund window: Refunds are only issued when the reservation is cancelled at least 24 hours before the scheduled pick‑up…Processing time: Credit/debit‑card refunds typically post within 5–10 business days; cash/check refunds are mailed and should…Last verified
  • ExpediaRefund window: Depends on the rules of your booking; eligible reservations may be refundable during the cancellation window…Processing time: Expedia says it may take up to 24 hours to process the refund, after which your bank or payment service…Last verified
  • FlixBusRefund window: Up to 15 minutes before departure.Processing time: Voucher is issued via email after the cancellation is confirmed.Last verified
  • Frontier AirlinesRefund window: Within 24 hours of booking if the flight is 7 or more days away. For Diamond Elite members, at least 24…Processing time: Within 7 business days.Last verified
  • GetaroundRefund window: Free within 1 hour of payment; full refund up to 48 hours before rental start for standard rentals, with…Processing time: The rental fee is refunded within 3 business days and the security deposit is released immediately, but…Last verified
  • GetYourGuideRefund window: Most activities: free cancellation up to 24 hours before the start time; some activities have different…Processing time: 3–5 business days for refunds to the original payment method after cancellation is confirmed; processing…Last verified
  • GreyhoundRefund window: Up to 15 minutes before the scheduled departure time.Processing time: Vouchers are received immediately via email after completing the cancellation process.Last verified
  • Hawaiian AirlinesRefund window: Within 24 hours of purchase for reservations made 7 or more days prior to departure.Processing time: Within 7 days for credit card purchases and within 20 days for cash and check purchases.Last verified
  • HertzRefund window: Full refund is available when the reservation is cancelled at least 48 hours before the scheduled pickup…Processing time: Typically 5‑10 business days; banks or credit‑card issuers may take up to 10 days to post the creditLast verified
  • HiltonRefund window: Varies by rate type; for flexible rates, typically up to 48 hours before check-in.Processing time: Up to 30 days, but can vary by hotel.Last verified
  • Holland AmericaRefund window: Varies by booking date and cruise length. For example, for cruises 13 days or less booked on or after…Processing time: Within 180 days of the claim being made if the cruise is cancelled or delayed by Holland America.Last verified
  • HopperRefund window: Varies by booking type and partner policyProcessing time: Varies — contact provider for estimated timelineLast verified
  • Hotels.comRefund window: Depends on the property and rate rules; some stays require cancellation more than 24 hours before check-in…Processing time: Hotels.com processes refunds within 24 hours, followed by bank processing.Last verified
  • HyattRefund window: Cancellation and refund eligibility are subject to the policy of the specific hotel and rate booked. Many…Processing time: For Hyatt Inclusive Collection bookings, refunds are generally processed within approximately 30 days of…Last verified
  • IcelandairRefund window: Customers with US bookings can cancel for a full refund within 24 hours of purchase if the reservation is…Processing time: Refunds for claims made under the optional Cancellation Protection will be processed within 45 days.Last verified
  • IHG HotelsRefund window: Varies by rate type; typically 24 to 72 hours before check-in for a full refund on flexible rates.Processing time: For Reward Night cancellations, points will be immediately redeposited into your IHG One Rewards account if…Last verified
  • JetBlueRefund window: Prior to scheduled departure (for refundable fares); Within 24 hours of booking (implied)Processing time: Immediate (for JetBlue Travel Credit or TrueBlue Point Refund); 7-10 Business Days (for Credit Card Refund)Last verified
  • KAYAKRefund window: Provider-specific; KAYAK does not publish its own refund window because the travel provider handles the…Processing time: Provider-specific; KAYAK does not process cancellations or refunds itself.Last verified
  • Korean AirRefund window: You can request a full refund without penalty if you cancel within 24 hours of purchase, for reservations…Processing time: For US customers, refunds are issued within seven business days for credit card purchases and within twenty…Last verified
  • LufthansaRefund window: Lufthansa flight bookings can be cancelled and refunded online up to 24 hours before the beginning of your…Processing time: Refunds for eligible tickets are issued within seven days for credit card purchases and within twenty days…Last verified
  • MarriottRefund window: Cancellation policies, and therefore eligibility for a refund, are specific to the hotel and the rate…Processing time: It may take 7-14 days for a refund to be processed, depending on your financial institution.Last verified
  • MegabusRefund window: Reservations are final sale and cannot be refunded — tickets may only be exchanged for a different trip up…Processing time: For Megabus-initiated cancellation refunds: allow 7–14 business days for the refund to appear on your…Last verified
  • Norwegian Cruise LineRefund window: For NCL-cancelled or delayed cruises (more than 3 days) boarding at a United States port, refund claims must…Processing time: NCL will review refund requests for nonperformance and respond by email or U.S. mail within 180 days of the…Last verified
  • OrbitzRefund window: Refund eligibility and window are determined by the rules and restrictions of the travel provider (airline…Processing time: For hotels, car rentals, and activities, refunds may take up to 48 hours. For flights, most refunds are…Last verified
  • PricelineRefund window: Varies by itinerary and supplier terms; prepaid Priceline-charged trips may be refundable after…Processing time: Priceline submits refunds within 24 hours. Banks may take up to 7 days to post credit, and 1-2 billing…Last verified
  • Princess CruisesRefund window: The refund window for guest-initiated cancellations varies significantly based on the length of the cruise…Processing time: Varies — contact provider for estimated timelineLast verified
  • Royal CaribbeanRefund window: For cruise cancellations, the refund window and applicable charges depend on the cruise length and the time…Processing time: Varies — contact provider for estimated timelineLast verified
  • Singapore AirlinesRefund window: Within 24 hours of booking for a full refund on flights to or from the USA, provided the reservation is made…Processing time: Within seven business days for credit card purchases and within 20 business days for purchases made by cash…Last verified
  • SixtRefund window: Pay at Pickup reservations can be canceled any time before scheduled pickup. Prepaid reservations can be…Processing time: Refunds to the initial payment method may take up to 15 business days. For security deposits, Sixt releases…Last verified
  • Southwest AirlinesRefund window: Nine (9) or more days prior to departure for Getaways by Southwest.Processing time: Within seven (7) business days.Last verified
  • Southwest HotelsRefund window: For non-air refunds (e.g., hotel, car rental), receipts must be submitted within 90 days of the scheduled…Processing time: Refunds are generally processed by Southwest within seven (7) business days.Last verified
  • Spirit AirlinesRefund window: Within 24 hours of booking for flights 7 or more days away (for a full refund). Up to 24 hours before…Processing time: Varies — contact provider for estimated timelineLast verified
  • Sun Country AirlinesRefund window: Customers can cancel a reservation without penalty for up to 24 hours from the time of making the initial…Processing time: Varies — contact provider for estimated timelineLast verified
  • TravelocityRefund window: For vacation packages, a full refund is possible if cancelled within 24 hours of booking. For most hotels…Processing time: Refund processing varies by booking type — typically 5-10 business days for approved refunds; airline ticket…Last verified
  • Trip.comRefund window: Varies significantly by booking type (flight, hotel, train) and the specific fare rules or cancellation…Processing time: Processing times vary by booking type and payment method. For hotels, it's about 1 working day after…Last verified
  • Turkish AirlinesRefund window: Within 24 hours of purchase for a full refund on flights to or from the United States, provided the ticket…Processing time: Refunds for credit card payments are typically processed within 7 business days, while cash or check refunds…Last verified
  • TuroRefund window: Guests can receive a full refund if they cancel up to 24 hours before their trip starts. If a trip is booked…Processing time: Turo initiates the refund within 24 hours after a cancellation. The actual time it takes for funds to appear…Last verified
  • United AirlinesRefund window: Within 24 hours of purchase (qualifies for 24-hour booking policy).Processing time: Credit card refunds within 7 business days; all other refunds within 20 business days.Last verified
  • ViatorRefund window: Varies by product; standard cancellation products allow a full refund when canceled at least 24 hours before…Processing time: Viator does not publish a single consumer-wide refund timeline; timing depends on the booking partner and…Last verified
  • Virgin AtlanticRefund window: Refunds can be requested at any time before the ticket's validity period expires, typically one year from…Processing time: For eligible tickets purchased with a credit card, refunds are processed within seven business days. For…Last verified
  • VrboRefund window: Depends on the property's cancellation policy: Relaxed gives a full refund 14 days before check-in, Moderate…Processing time: Full refund for eligible California cancellations processed within 30 days. Damage deposits automatically…Last verified
  • Wyndham HotelsRefund window: Varies by the hotel, rate, and dates booked. Customers must check the specific cancellation policy for their…Processing time: Varies by hotel and booking type — typically 5-10 business days after cancellationLast verified

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