Southwest Airlines Refund Policy
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support.southwest.com/helpcenter/s/article/refund-policy
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How to Get a Refund — Step by Step
- 1Contact Southwest upon knowing of change of plans.
- 2For Getaways by Southwest, cancel and request refund consideration online.
- 3For ticket refunds, fill out the provided form.
- 4Provide necessary documentation to support the refund request.
When You Can Get a Refund
- It is recommended to contact Southwest as soon as changes in plans are known.
- Refund qualification may require providing documentation to support your refund request.
- For Getaways by Southwest, refund requests must be made nine (9) or more days prior to the first flight's departure.
All Refund Methods
- Refund consideration
- Return of funds
Additional Notes
- This policy applies to seats purchased separately.
- Refund consideration for Getaways by Southwest can be requested online.
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What Redditors Are Saying
Southwest cancelled almost 30% of their flights this weekend, including ours. Stranded us in our connecting city for 48 hours and offered no flight refund or hotel compensation
On Friday, Southwest Airlines cancelled our flight to Florida 3 hours before depature stranding us in our connecting city (Houston) with no option to fly to our destination (Florida) until 48 hours later and refused to give us a refund or offer hotel compensation. It didn’t make sense for us to cont
What are your refund experiences with Southwest Airlines?
To be clear, I mean refund experiences back to your debit or credit card, not a flight credit or vouchers. Did you have a refundable ticket, if so what kind? How difficult was it to request a refund? Any Problems? Thank You.