Cathay Pacific Refund Policy
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www.cathaypacific.com/cx/en_US/faqs/manage-your-booking/rebook-cancel-your-flight-and-refund/within-what-range-of-time-can-i-cancel-a-reservation-without-a-penalty.html
Rechecked : cathaypacific.com still states the headline terms shown here (24 hours, full refund). How we verify
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How to Get a Refund — Step by Step
- 1For bookings made directly with Cathay Pacific, log into the 'Manage Booking' section on the website or mobile app.
- 2Click the 'Change or cancel your flight' button.
- 3Follow the prompts to submit your cancellation and refund request.
- 4If you booked through a travel agent, you must contact them directly to organize the cancellation and refund.
When You Can Get a Refund
- A cancellation fee may apply depending on the fare type purchased.
- Bookings made through a travel agent must be cancelled and refunded through the agent directly.
- Unused tickets are eligible for a refund within 2 years from the original issuance date.
- For partially used tickets, you can cancel the unused portion by paying a cancellation fee and get a refund of the unused portion.
- For redemption tickets (using Asia Miles), a fee of USD120 or 17,000 miles applies for cancelling a completely unused ticket.
Partial Refunds
- Partially used tickets that qualify for a refund will be credited back to the original payment credit card or bank account charged.
- Taxes can be refunded for partially used tickets.
- The refund covers the unused portion of the ticket, less any cancellation fee; the tax on the unused portion is also refunded.
Additional Notes
- Processing may take longer if the booking includes interline flights, if additional information (like updated bank details) is required, or if travel was affected by weather disruptions.
- Airport taxes and fuel surcharges for redemption tickets will be refunded to the original credit card used for payment.
- Cathay Pacific's Customer Service Plan applies to flights to and from the United States.
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What Redditors Are Saying
Where to complain Cathay Pacific (International Airline) Refund (comply with their refund policy) request ignorance?
I purchased tickets for my mother from Colombo to Melbourne on the same flight as my cousin returns to Melbourne. Additionally, I purchased extra legroom seats **59A and 59B** for these passengers by paying about extra AUD495. However, after requesting wheelchair assistance for my mother, I noticed
Does anyone have experience with Cathay Pacific 24h cancelation refund?
I am aware of the terms and conditions that you need to be a member and book a ticket which is more than 8 days in the future, but do you guys have any experience how easy it is to get the refund and how long it takes to get Cathay Pacific to completely refund the money? thanks in advance!
Will I get refunded for flights with a different airline if the first leg was cancelled by Cathay Pacific?
I was meant to be flying from Sydney to Hong Kong tonight, staying in the city for a day and then flying to Beijing and on to London the next day with Air China. We left the gate late, and during taxiing there was apparently a medical emergency, so we went back to the terminal and now have missed Sy
Does anyone have experience with KLM or Cathay Pacific 24h cancelation refund?
I am aware of the Cathay Pacific terms and conditions which are stating that you need to be a member and book a ticket which is more than 8 days in the future, but do you guys have any experience how easy it is to get the refund and how long it takes to get Cathay Pacific to completely refund the mo