← All refund guides
Priceline logo

Priceline Refund Policy

Last verified: 2026-03-19

Official Priceline PolicyVerified

help.priceline.com/what-are-the-refund-processes-and-timelines-SJcfAK19c

Summary

Priceline offers refunds within Varies by itinerary and supplier terms; prepaid Priceline-charged trips may be refundable after cancellation, while Express Deals are non-refundable and third-party charged trips follow the supplier's policy.. Processing time: Priceline submits refunds within 24 hours. Banks may take up to 7 days to post credit, and 1-2 billing cycles for statement reflection.. Refund methods include original form of payment and less non-refundable charges and fees. Non-refundable charges and cancellation fees will be subtracted from the refund amount..

Refund Window

Varies by itinerary and supplier terms; prepaid Priceline-charged trips may be refundable after cancellation, while Express Deals are non-refundable and third-party charged trips follow the supplier's policy.

Processing Time

Priceline submits refunds within 24 hours. Banks may take up to 7 days to post credit, and 1-2 billing cycles for statement reflection.

Refund Method

Original form of payment

Video Guides

Search on YouTube

How to Get a Refund — Step by Step

  1. 1Log into My Trips if you have a Priceline account.
  2. 2Alternatively, search Find My Trips.
  3. 3Select 'View/Cancel Itinerary' next to the reservation to cancel.
  4. 4Visit www.priceline.com/refundstatus to see the status of your refund.

When You Can Get a Refund

  • Non-refundable charges and cancellation fees will be subtracted from the refund amount.
  • Express Deals® reservations are non-refundable.
  • Refund processes differ for trips charged by a third-party (airline, rental car, hotel, cruise line).

All Refund Methods

  • Original form of payment
  • Less non-refundable charges and fees

Partial Refunds

  • Refund amount will be less any non-refundable charges and cancellation fees.

Additional Notes

  • You will receive an email with the details of your refund amount.
  • Bank processing times may vary (up to 7 days or 1-2 billing cycles) after Priceline's submission.

What Redditors Are Saying

Search on Reddit
306
r/hotels·1y ago

Priceline won't refund after hotel refused to rent to us.

LAST EDIT: Refund deposited into my account. I booked at hotel through priceline on sunday 03/01 at a hotel roughly 60 miles from my home address. It was a non refundable reservation. Upon arrival, the hotel said they don't rent to locals and could not help us. I live in a different city over an hou

301 comments
366
r/travel·13d ago

How I got a full $1,200 refund from Priceline for a cancelled flight (Bahrain) when they tried to only give me $700.

I wanted to share a win to help anyone else currently fighting for a refund. My flight to Bahrain was effectively cancelled because the airspace is closed. When I called Priceline, the agent tried to tell me I’d lose $500 in "fees" and "non-refundable portions," offering me only $700 back. I didn't

25 comments
5
r/travel·7y ago

Need advice - fighting with Priceline to issue refund after schedule change

Hi r/travel, this is my first time posting here, so just let me know if this isn't the right place to ask. I (stupidly) booked a flight to Japan using Priceline instead of direct with the airline, which includes 2 legs, with the 1st one through Alaska Airlines from Chicago to LAX, and the 2nd one fr

24 comments
2
r/personalfinance·7y ago

Help. Priceline.com took my money and credit card dispute won’t help

Hey. All. I’m an immigrant from China. English is not my first language. Please excuse any error. My name is A(just a example) . (I also have an other Chinese name "B") My legal name in the states is A . However, I use the Chinese name “B ” When i travel internationally to match my passport. I A and

9 comments