Air Canada Refund Policy
Last verified
www.aircanada.com/us/en/aco/home/legal/air-canada-customer-service-plan.html
Rechecked : aircanada.com still states the headline terms shown here (24 hours, full refund). How we verify
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How to Get a Refund — Step by Step
- 1If you booked directly with Air Canada (aircanada.com, Air Canada for Business, the app or Contact Centres), Aeroplan, Kayak, Google Flights or Skyscanner, go to "Trips" and retrieve your booking.
- 2To cancel within 24 hours of purchase, or if you did not receive an itinerary receipt, contact Air Canada within 24 hours after purchase.
- 3If you booked with a travel agent or online travel agency, contact them directly.
- 4For Air Canada Vacations bookings, use the Air Canada Vacations website.
- 5Request refunds for baggage fees, travel options or accessibility services through Air Canada's online form.
When You Can Get a Refund
- All tickets, including non-refundable fares, are eligible for a full refund if canceled within 24 hours of purchase.
- After 24 hours, refund eligibility is determined by the fare rules of the ticket purchased.
- You are eligible for a refund if your flight is canceled by Air Canada or delayed by 3 hours or more.
- If you booked through a travel agent or an online travel agency, you must contact them directly to request a refund.
- Certain taxes and fees may be non-refundable depending on the ticket type and whether it was partially used.
Additional Notes
- Air Canada does not charge a refund processing fee.
- Beyond the 24-hour window, non-refundable tickets offer no options for an unexpected medical emergency or other unforeseen circumstance.
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What Redditors Are Saying
Liberal Minister Patty Hajdu has directed the Canada Industrial Relations Board to order Air Canada flight attendants back to work and impose binding arbitration to settle the dispute with CUPE. The CIRB is chaired by Maryse Tremblay, who previously spent seven years as senior counsel at Air Canada
What happens if I chargeback Air Canada?
My flight is cancelled. Air Canada is offering credit that's good for up to 2 years. I don't think that's good enough. I want a full refund. 1) Can I chargeback with Visa? 2) If I do, will they ban me for life or something?
Refund for AirCanada Vacation
Hello, We purchased Air Canada vacations for the Dominican. Our departure date was May18. We booked via a travel agent. As the situation developed with the Virus, we saw that a lot of people who had flights booked before us were offered travel credit instead of money back when the flights weren’t ha