Hopper Refund Policy
Last verified
help.hopper.com/en_us/refunds-HJiwIY_tv
Video Guides
How to Get a Refund — Step by Step
- 1Initiate refund request by canceling your booking on Hopper (for most eligible bookings)
- 2If redirected, complete cancellation on the airline, hotel, or car rental company's website to initiate the refund process
- 3For low-cost carriers, send a copy of the airline's confirmation of cancellation email to Hopper Customer Support
- 4Track your refund using the refund tracker by going to your profile on the Hopper app, tapping Transaction History, and then tapping the specific booking
When You Can Get a Refund
- Booking is eligible for a refund
- Refunds are at the discretion of the airline, hotel, or car rental company
- Hopper can only process a refund if authorized by the travel partner
- Customer must cancel their booking to initiate a refund request
- For low-cost carriers, direct cancellation on their website is required first
All Refund Methods
- Original payment method
- Original payment method
Dispute Process
- To contact Hopper support team, select your booking from the home page in the app and create a request from there
Additional Notes
- Refund eligibility and processing are dependent on the specific booking type and travel partner's policy
- Your confirmation email will list your cancellation policy
- If your original form of payment has since expired or been cancelled, you will need to contact your financial institution for assistance in forwarding the refund
- Bookings with low-cost carriers have confirmation codes that begin with “Z-” or “X-”
Compare and related companies
Other airlines, hotels & travel companies
- Hertz refund policyFull refund is available when the reservation is cancelled at least…
- Hilton refund policySet by each hotel's cancellation policy (varies by rate type…
- Holland America refund policyVaries by booking date and cruise length. Bookings opened September…
- Hotels.com refund policyDepends on the property and rate rules; some stays require…
- Hyatt refund policyCancellation and refund eligibility are subject to the policy of the…
- Icelandair refund policyFull refund if you cancel within 24 hours of purchase and booked…
What Redditors Are Saying
Advice Needed: Hopper won't issue me a refund
I am posting here because I don't know what else to do. Me and my former best friend booked a hotel for us and both our sisters for a trip to Las Vegas in May of 2025. We used the Hopper app to book and payed with Affirm. Well, me and this friend had a major falling out that resulted in the end of o
Advice Needed: Hopper won't issue me a refund
I am posting here because I don't know what else to do. Me and my former best friend booked a hotel for us and both our sisters for a trip to Las Vegas in May of 2025. We used the Hopper app to book and paid with Affirm. Well, me and this friend had a major falling out that resulted in the end of ou
Advice Needed: Hopper won't issue me a refund
I am posting here because I don't know what else to do. Me and my former best friend booked a hotel for us and both our sisters for a trip to Las Vegas in May of 2025. We used the Hopper app to book and payed with Affirm. Well, me and this friend had a major falling out that resulted in the end of o