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Korean Air Refund Policy

Last verified: 2026-03-20

Official Korean Air PolicyVerified

www.koreanair.com/contents/booking/reservation-guide/change-and-refund/ticket-refund

Summary

Korean Air offers refunds within You can request a full refund without penalty if you cancel within 24 hours of purchase, for reservations made one week or more prior to the first departure date. For all other tickets, refund requests must be made within 30 days of the ticket's expiration date.. Processing time: For US customers, refunds are issued within seven business days for credit card purchases and within twenty calendar days for purchases made by cash or check.. Refund methods include original form of payment. Only the passenger or their authorized agent can request a refund..

Refund Window

You can request a full refund without penalty if you cancel within 24 hours of purchase, for reservations made one week or more prior to the first departure date. For all other tickets, refund requests must be made within 30 days of the ticket's expiration date.

Processing Time

For US customers, refunds are issued within seven business days for credit card purchases and within twenty calendar days for purchases made by cash or check.

Refund Method

Original form of payment

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How to Get a Refund — Step by Step

  1. 1Contact the ticketing agency where the ticket was purchased to apply for a refund.
  2. 2For tickets bought directly from Korean Air, requests can be submitted to a Korean Air ticketing office or the Korean Air Service Center.
  3. 3Provide the e-ticket itinerary and receipt, along with the passenger's ID. Additional documents are needed for agents or legal representatives.

When You Can Get a Refund

  • Only the passenger or their authorized agent can request a refund.
  • Tickets purchased through a travel agency or another airline must be refunded by them.
  • Refund fees and penalties may apply depending on the fare rules and the timing of the cancellation.
  • The 24-hour penalty-free refund is applicable only for tickets booked one week or more before the initial departure.
  • Award tickets and group tickets have separate refund rules.

Additional Notes

  • When a refund is processed, the entire itinerary and any additional services purchased will be automatically canceled.
  • If you request a refund for a flight that is about to depart, the booking will be canceled to prevent a no-show penalty.
  • Refund service charges may apply to tickets that are otherwise non-refundable according to fare rules.

What Redditors Are Saying

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8
r/koreatravel·2y ago

Korean Air Refunds

My husband and I booked a trip to Bangkok with Korean Air for mid-November back in January. I just found out I am pregnant and my doctor has said I should not travel to Thailand now. We spent over $2,000 USD on this flight and I’m trying to get money back from Korean Air. Does anybody have experienc

25 comments
1
r/travel·10y ago

Korean Air changed flight 8 hours earlier than scheduled... now refusing a refund.

Hello All, I am seeking advice for a friend of mine. He recently went on a trip to South East Asia. On his way back Korean Air changed his flight time by over 8 hours earlier than scheduled. Obviously my friend missed his flight. Korean claims they sent an email explaining the situation and that the

9 comments
2
r/Flights·5y ago

Korean Air: 6-8 weeks Visa refund reasonable?

Hi everyone, Just wanted some opinions on this. I've asked Korean Air to refund me for a cancelled flight that was supposed to happen in March. The "Refund Application" went through but the customer service agent told me it will take 6-8 weeks (6 weeks *minimum*) for the refund to go through. The Vi

6 comments