Singapore Airlines Refund Policy
Last verified: 2026-03-20
www.singaporeair.com/en_UK/sg/travel-info/charges-changes/cancellations-refunds
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How to Get a Refund — Step by Step
- 1For tickets purchased directly from Singapore Airlines, you may be able to cancel online.
- 2For flights to or from the USA, you must contact Singapore Airlines to cancel your ticket to ensure a full refund within the 24-hour window.
- 3For tickets purchased through a travel agent, you must contact the agent directly.
- 4Read the fare terms and conditions before purchasing your ticket.
When You Can Get a Refund
- For a full refund within 24 hours, the flight must be to or from the USA and booked at least one week prior to departure.
- Refund eligibility for cancellations outside the 24-hour window depends on the fare conditions of the ticket.
- Non-refundable tickets will only have the refundable taxes refunded.
- To qualify for a refund, you must cancel your ticket within the deadline stated on your booking.
All Refund Methods
- Credit/debit card used for purchase.
- Original form of payment (cash or check for respective purchases).
Partial Refunds
- If you cancel a non-refundable ticket, only the refundable taxes will be refunded.
- A cancellation/refund fee may apply in some instances.
Additional Notes
- The 24-hour cancellation policy applies to flights to or from the USA.
- If you purchased your ticket through a travel agent, you must contact them for cancellations and refunds.
What Redditors Are Saying
Singapore Airlines to refund couple over ‘snorting, drooling’ dog incident
I also saw this article posted on other news outlets and most of the comments included idiocy like “I would pay money to sit next to the dog” and “They shouldn’t have gotten in the dog’s way.” Why do people fetishize dogs like this?
Singapore Airlines Points refund - please someone help me!
I really need some help here - I don't think my stress levels can handle another 'please just wait a few more days' comment from Singapore Airlines. So back on August 7th I cancelled an award flight with Singapore. It was a pretty easy process. I had to pay $50 to have the points redeposited back in
When will I get my refund from Singapore airlines?
Recently my flight with Singapore airlines got canceled. I had bought that ticket through travelgo travel agency. Now I am told that it might take upto 6 months for refund. It has been a week since I applied for refund but my refund is still under "review". I don't understand what they are reviewing
Does anybody know how to push Singapore Airlines for a refund?
I’ll try to keep this as short as possible. I purchased a business class flight in March 2022 for a December 2022 flight. In October 2022 I suffered a medical episode and accidentally canceled my flight trying to rebook the date. Since then, it has been a nightmare communicating with anyone. They as