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Delta Air Lines Refund Policy

Last verified: 2026-03-19

Official Delta Air Lines PolicyVerified

www.delta.com/us/en/need-help/support-flights

Summary

Delta Air Lines offers refunds within Up to 24 hours after booking for a full refund (risk-free cancellation). For involuntary changes (significant delay/cancellation), within 24 hours of rebooking attempt if not satisfied. Otherwise, within the ticket validity period.. Processing time: Varies — contact provider for estimated timeline. Refund methods include original form of payment and ecredit. Cancellation within 24 hours of booking for a full refund (risk-free cancellation)..

Refund Window

Up to 24 hours after booking for a full refund (risk-free cancellation). For involuntary changes (significant delay/cancellation), within 24 hours of rebooking attempt if not satisfied. Otherwise, within the ticket validity period.

Processing Time

Varies — contact provider for estimated timeline

Refund Method

Original form of payment

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How to Get a Refund — Step by Step

  1. 1Cancel or manage your trip online via Fly Delta app or My Trips.
  2. 2Request a refund through the available options on the Delta website.
  3. 3Complete the Travel Resolution Form for specific refund or eCredit requests.
  4. 4Submit unused flight coupons/paper tickets by mail to Delta Passenger Refunds Department.
  5. 5Check your refund status online after submission.

When You Can Get a Refund

  • Cancellation within 24 hours of booking for a full refund (risk-free cancellation).
  • Flight canceled or impacted by a significant delay (3+ hours domestic, 6+ hours international) or significant schedule change, and customer is not satisfied with rebooked flight or no rebooking is possible.
  • For tickets issued before Oct 28, 2024, with travel on or after Oct 28, 2024, if departure/arrival time impacted by significant schedule change or delay of more than 120 minutes.
  • Refundable ticket type purchased.
  • If no portion of the ticket has been used, Delta will refund the total fare and all taxes, fees or charges paid.
  • Taxes, fees or charges on nonrefundable international tickets are refundable if required by law or collected in error, with evidence of exemption.

All Refund Methods

  • Original form of payment
  • eCredit

Partial Refunds

  • Unflown portion of the ticket.
  • Pre-paid seat upgrade or Preferred Seat fees.
  • Checked bag fees.
  • Residual value and associated taxes/fees for partially used tickets.
  • Refundable fare segment and associated taxes for domestic travel with mixed refundable/nonrefundable fares.

Additional Notes

  • eCredit will not be issued if the cancellation fee exceeds the ticket value.
  • Cancellation fees apply in most cases, unless a refundable ticket type is purchased or due to a significant schedule change/delay/cancellation.
  • Tickets not changed or canceled prior to departure will have no remaining value.
  • For domestic travel combining refundable and nonrefundable segments, only the refundable fare segment and associated taxes are refunded.