Turkish Airlines Refund Policy
Last verified: 2026-03-20
www.turkishairlines.com/en-us/any-content/refund
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How to Get a Refund — Step by Step
- 1Visit the Turkish Airlines website or open the mobile app.
- 2Navigate to the “Manage Booking” section.
- 3Enter your booking details, such as your reservation code (PNR) and last name, to retrieve your flight information.
- 4Select the option to cancel your flight.
- 5Follow the on-screen prompts to confirm the cancellation and request a refund.
- 6If you encounter issues, you can call the 24/7 Call Center at (800) 874-8875 for assistance with a refund request.
When You Can Get a Refund
- For the 24-hour refund policy, tickets for flights to or from the U.S. must be purchased at least 7 days before the flight's departure.
- The 24-hour refund right is only valid for tickets purchased directly through the Turkish Airlines website or mobile app.
- The right to a 24-hour refund does not apply to tickets that have already been changed.
- For cancellations outside the 24-hour window, refund eligibility and any associated fees are determined by the fare rules of the specific ticket.
- Some promotional fare classes may be non-refundable, with only taxes being returned.
Partial Refunds
- For the cancellation of partially used international flight tickets, the refund amount is calculated based on international fare rules.
Additional Notes
- If Turkish Airlines cancels a flight, passengers are entitled to change their flight free of charge or request a full refund, subject to certain rules.
- Deductions and fees for canceled tickets outside of the 24-hour window vary according to specific fare rules.
What Redditors Are Saying
United cancelled flight, Turkish Airlines refusing point refund
UPDATE: After filing complaint with DOT, United Customer Care and Turkish (multiple times as they kept denying and closing my case) and pinging both airlines on Twitter - I am happy to report all my points have been refunded plus United issued me a $250 credit to use for a year. Thanks for all advic
Turkish Airlines marked me as "no show" after codeshare partner Indigo cancelled my flight; now they won't refund my tickets
Turkish Airlines marked me as "no show" after codeshare partner Indigo cancelled my flight - now they won't refund my tickets. Booked a TK ticket: HYD→BOM→IST→SFO with the first segment operated by Indigo Airlines (codeshare). **What happened:** \- Showed up at HYD airport, Indigo tells me flight wa
Does Turkish Airlines "Full Refund" (Flexible O-O Class) actually mean 100% of the money back?
https://preview.redd.it/sjaum7ios4qg1.png?width=1024&format=png&auto=webp&s=4d71e782cd420c6fb7673808a9538f9dc5ae3312 Hi everyone, I’m planning a trip for September and I’m in a bit of a dilemma. I already have a ticket with Qatar Airways, but due to the current situation, I’m afraid it m
How long to get Turkish airlines refund ?
I canceled my flight within the 24h range for the full and free refund. I thought my account would have been update immediately after but it didn't. Do you know how much time it takes to get the money back or it's a mistake on their side and I should contact them ?