United Airlines Refund Policy
Last verified: 2026-03-19
www.united.com/en/us/fly/travel/refund-policy.html
Video Guides
How to Get a Refund — Step by Step
- 1Visit the Help Center for FAQs and information on refunds.
- 2Submit a request using the online Refund form for tickets, baggage fees, or other items.
- 3Submit a request through the Customer Care form for reimbursement or compensation for flight disruption.
- 4Manage reservations and trips via My Trips.
When You Can Get a Refund
- Ticket purchased within the last 24 hours (qualifies for 24-hour booking policy).
- Flight change or cancellation.
- Baggage delayed over 12 hours on a domestic flight.
- Baggage delayed over 15 hours on an international flight (less than 12 hours duration).
- Baggage delayed over 30 hours on an international flight (longer than 12 hours duration).
All Refund Methods
- Original form of payment
- Travel credit
Additional Notes
- The refund amount will vary depending on the situation.
- Tickets purchased within the last 24 hours may qualify for the 24-hour booking policy for refunds.
What Redditors Are Saying
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