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Royal Caribbean Refund Policy

Last verified: 2026-03-20

Official Royal Caribbean PolicyVerified

www.royalcaribbean.com/faq/questions/booking-cancellation-refund-policy

Summary

Royal Caribbean offers refunds within For cruise cancellations, the refund window and applicable charges depend on the cruise length and the time of cancellation prior to sailing. For 1-4 night cruises (including holiday sailings), a full refund (excluding nonrefundable deposits) is available for cancellations 75 days or more before the cruise. 50% of the total price is charged for cancellations 74 to 61 days prior, 75% for 60 to 31 days prior, and no refund for 30 days or less. For cruises 5 nights or over (including holiday sailings and CruiseTours), a full refund (excluding nonrefundable deposits) is available for cancellations 90 days or more before the cruise. 25% of the total price is charged for cancellations 89 to 75 days prior, 50% for 74 to 61 days prior, 75% for 60 to 31 days prior, and no refund for 30 days or less. For 15+ night cruises, there is no charge (except non-refundable deposit amounts) for cancellations 120+ days prior. A 25% charge applies for 119-61 days, 50% for 60-41 days, 75% for 40-25 days, and 100% (no refund) for 24 days or less. If a refundable cruise fare was booked, a full refund of the deposit and any other payments can be received if cancelled before the final payment due date (up to 90 days before sailing).. Processing time: Varies — contact provider for estimated timeline. Refund methods include if payment was received via credit card, the refund will be made to that credit card. and if payment was received from a travel agent, the refund will be provided back to that travel agent.. Cancellation charges are determined by how far in advance of the sail date (or first day of the CruiseTour) Royal Caribbean receives notice of cancellation..

Refund Window

For cruise cancellations, the refund window and applicable charges depend on the cruise length and the time of cancellation prior to sailing. For 1-4 night cruises (including holiday sailings), a full refund (excluding nonrefundable deposits) is available for cancellations 75 days or more before the cruise. 50% of the total price is charged for cancellations 74 to 61 days prior, 75% for 60 to 31 days prior, and no refund for 30 days or less. For cruises 5 nights or over (including holiday sailings and CruiseTours), a full refund (excluding nonrefundable deposits) is available for cancellations 90 days or more before the cruise. 25% of the total price is charged for cancellations 89 to 75 days prior, 50% for 74 to 61 days prior, 75% for 60 to 31 days prior, and no refund for 30 days or less. For 15+ night cruises, there is no charge (except non-refundable deposit amounts) for cancellations 120+ days prior. A 25% charge applies for 119-61 days, 50% for 60-41 days, 75% for 40-25 days, and 100% (no refund) for 24 days or less. If a refundable cruise fare was booked, a full refund of the deposit and any other payments can be received if cancelled before the final payment due date (up to 90 days before sailing).

Processing Time

Varies — contact provider for estimated timeline

Refund Method

If payment was received via credit card, the refund will be made to that credit card.

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How to Get a Refund — Step by Step

  1. 1Review the terms of the booking and cancellation policies, as refunds and penalties depend on the type of fare purchased, cruise length, and timing of cancellation.
  2. 2If you booked directly with Royal Caribbean and need to change your original ship and/or sail date with a non-refundable deposit, contact the Consumer Outreach team at (866) 562-7625.
  3. 3If you booked via a travel advisor, contact them for any booking changes or cancellations.
  4. 4To cancel existing orders for pre-cruise products like Shore Excursions, Beverage Packages, Specialty Dining, and Spa services, use 'My Royal Cruise' or contact 1-800-398-9819 for Pre-Cruise Planning Assistance.
  5. 5For specialty dining reservations, cancellations must be made on the My Royal Cruise website at least 24 hours before your reservation time to avoid a fee.

When You Can Get a Refund

  • Cancellation charges are determined by how far in advance of the sail date (or first day of the CruiseTour) Royal Caribbean receives notice of cancellation.
  • Refunds and penalties for cancellation depend on the type of fare purchased, the length of the cruise, and how long before the cruise the cancellation is attempted.
  • If a non-refundable deposit fare was selected, the deposit amount will not be refunded at any time after it has been paid, and change fees will apply.
  • Cancellation by the guest after the cruise or CruiseTour has begun, early disembarkation for any reason, or 'no-shows' shall be without refund, compensation, or liability.
  • For cancellations of air flights, hotel stays, transfer services, shore excursions, pre-purchased amenities, and other pre-booked services, applicable terms and conditions and cancellation charges apply.
  • Taxes and fees, gratuities, and fuel supplement charges will be refunded if applicable upon cancellation of a Cruise or CruiseTour.

All Refund Methods

  • If payment was received via credit card, the refund will be made to that credit card.
  • If payment was received from a travel agent, the refund will be provided back to that travel agent.

Partial Refunds

  • Partial refunds are issued according to a sliding scale of cancellation charges based on the number of days prior to sailing.
  • If a non-refundable deposit cancellation occurs outside of final payment, the full deposit amount will be held as a penalty, but any additional payments made will be refunded.
  • Any applicable Taxes and Fees, Gratuities, and Fuel Supplement charges will be refunded.

Additional Notes

  • The provided policy details are for US bookings; different cancellation policies may apply for bookings made outside of the United States and Canada.
  • Royal Caribbean reserves the right to offer promotional cruise fares or other offers that may modify the stated cancellation policies.
  • The Cruise Ticket Contract or Booking Conditions contain important limitations on passenger rights, including provisions relating to limitation of liability, forum selection, governing law, and alternative dispute resolution.

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