Travelocity Refund Policy
Last verified: 2026-03-19
www.travelocity.com/helpcenter
Video Guides
How to Get a Refund — Step by Step
- 1Log in to your Travelocity account.
- 2Navigate to the "My Trips" section to find your itinerary.
- 3In your itinerary, locate the specific booking (flight, hotel, car, etc.) you wish to cancel.
- 4Select the "Cancel" or "Manage Booking" option and follow the on-screen instructions.
- 5For some vacation packages, you may need to cancel each component of the trip individually.
- 6If you are unable to cancel online, you may need to contact Travelocity's customer service for assistance.
When You Can Get a Refund
- Refund eligibility is primarily determined by the cancellation policies of the travel providers (e.g., airlines, hotels, car rental companies).
- Bookings may be non-refundable, and in such cases, a refund may not be possible, although a travel credit might be offered.
- For vacation packages, cancellations made more than 24 hours after booking may incur fees from the travel providers, which will be passed on to the customer.
- Travelocity may charge its own administration fee for processing cancellations or changes, in addition to any fees from the travel provider.
- For no-shows, refunds are only provided in line with the travel provider's specific rules and restrictions.
Additional Notes
- For vacation packages, if you booked within the last 24 hours, you may be able to cancel and receive a full refund.
- Many hotels offer free cancellation up to 24 hours before check-in, but you should check the specific hotel's policy.
- The refundability of flights and other travel services depends on the rules and restrictions of the individual travel provider.
What Redditors Are Saying
I'm owed a $1350 refund from Travelocity, and I've gotten nowhere after two email conversations and 6+ phone calls. What are my options?
**Update:** After getting my case noticed on Twitter, I was contacted by a priority rep from Travelocity. She was able to work through my case without me holding her hand (as I had to do with the standard reps), and I just received an email saying that a refund for the full amount requested has been
We want to try using our credit card’s travel cancelation benefit because Travelocity refuses our refund request. We don’t want to go because it’s Florida. Could this work? Any tips?
Our two young boys are obviously unvaccinated so we can’t afford the risk. Back in March when we booked our trip, things were looking rosy, with vaccinations going at the pace of supply. I remember specifically the website saying in big bold lettering “book with confidence, free cancellation” or som
LPT: You can dispute transactions with Vayama, Travelocity, AirBnB, or other third parties for travel plans
With the coronavirus out there wreaking havoc and ruining vacation plans, I’m sure many of you are despairing at the hundreds to thousands you’ve lost cause you can’t get in contact with third party companies you used. While this isn’t a guaranteed way, dispute these charges anyways. Idk if you will
Getting a refund from Travelocity: How dumb am I?
Reading through this sub, it seems like the answer I'm gonna get is "Don't book with 3rd party sites", which now seems like good advice that I'll heed for the rest of my days. I booked a room with Travelocity and absentmindedly selected the wrong days. I just chose the 2 nearest dates (it's the midd