CheapOair Refund Policy
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www.cheapoair.com/info/generaltermsandconditions
Rechecked : cheapoair.com still states the headline terms shown here (24 hours, 10 days, no refunds). How we verify
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How to Get a Refund — Step by Step
- 1To initiate a cancellation and request a refund, you must call CheapOair's customer service center.
- 2After you submit your request over the phone, you will receive an email acknowledging it with a reference number; this does not mean the refund is approved.
- 3CheapOair will then work with the travel supplier (airline, hotel, etc.) to request a waiver based on their rules.
- 4You will be notified of the supplier's decision regarding your refund request.
When You Can Get a Refund
- Refund eligibility is dependent on the fare rules of the airline, hotel, or other travel supplier.
- Most airline tickets, hotels, pre-paid car rentals, vacation packages, and service fees are non-refundable after 24 hours of booking.
- You must not be a "no-show" for your booking, as most "no-show" bookings are ineligible for any refund waiver from suppliers.
- CheapOair must be able to secure waivers from the travel suppliers to process the cancellation and refund.
All Refund Methods
- Credit for future travel by the same traveler on the same airline, subject to the airline's fare rules.
- Refund credited to your credit card statement once the supplier approves it.
Additional Notes
- Most airline tickets sold by CheapOair are non-refundable.
- All refund requests are processed in a sequential format.
- Even if a refund is approved by the airline, it may take additional time to appear on your credit card statement.
- Suppliers generally charge a refund penalty, and CheapOair adds a post-ticketing service fee on authorized refunds (refunded if the supplier declines); its original booking fees are not refundable.
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What Redditors Are Saying
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