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Food Delivery & Restaurant Refund Policies
20 food delivery services & restaurantsin our directory, A–Z. Each row shows the headline terms from the company's official policy as summarized on its page here, and the date we last verified them. Terms change, so open the company's page for exceptions and the link to its official policy.
CompanyRefund windowProcessing timeLast verified
- Arby'sRefund window: No published general refund window; Arby's routes order issues through its support flow after the problem is…Processing time: Varies — contact provider for estimated timelineLast verified
- Chick-fil-ARefund window: Digital orders: request within 24 hours of placement. Merchandise orders from the Chick‑fil‑A Shop: request…Processing time: Refunds are typically processed within 3–5 business days after approval, subject to the financial…Last verified
- ChipotleRefund window: Contact within 24 hours of receiving your order for best results; merchandise returns within 30 days of…Processing time: Food refunds typically same day or next business day; merchandise refunds within 15 days of receiving the…Last verified
- Domino'sRefund window: Report issues as soon as possible; Delivery Insurance requires reporting within 16 hours of purchase…Processing time: Approximately 10 business days for card refunds; replacement orders are remade and delivered the same day…Last verified
- DoorDashRefund window: 48 hours from deliveryProcessing time: Instant for credits; 3-7 business days for card refunds; full refunds processed within 24 hours; partial…Last verified
- Firehouse SubsRefund window: Orders can be cancelled within 5 minutes of placing the order. For issues after receiving delivery, contact…Processing time: Individual bank processing times may vary, and it may take a few days for the refund to appear on your…Last verified
- GopuffRefund window: Customers must notify Gopuff within 30 days after a charge took place to request cancellations, refunds, or…Processing time: Refunds generally take 3-5 business days to process, excluding weekends or holidays.Last verified
- GrubhubRefund window: Case-by-case basis, or immediately for urgent issues like missing ordersProcessing time: Varies — contact provider for estimated timelineLast verified
- InstacartRefund window: 3 days of pickup or delivery (excluding restaurant orders)Processing time: Immediately (by Instacart); 5-10 business days (for funds to appear in bank/credit card account)Last verified
- Jack in the BoxRefund window: 30 days from date of purchase for mobile app orders.Processing time: Varies — contact provider for estimated timelineLast verified
- McDonald'sRefund window: Request promptly after order — typically same dayProcessing time: Varies — app credits are instant, card refunds 3-5 business daysLast verified
- Papa John'sRefund window: Same day as the original order, within 30 minutes of delivery or pick-up for Quality Guarantee claims.Processing time: For cancelled online orders, preauthorization holds can take 1-5 business days for debit cards and 3-30…Last verified
- Pizza HutRefund window: No fixed refund window; report issues as soon as possible after receiving your order — refund eligibility is…Processing time: Refunds typically take about 7 working days to process; allow up to 4 weeks for the refund to appear on your…Last verified
- PopeyesRefund window: No fixed general refund window; mobile-order refunds and credits are handled case by case, with automatic…Processing time: Varies — contact provider for estimated timelineLast verified
- SeamlessRefund window: Report issues promptly after delivery — handled on a case-by-case basisProcessing time: Varies — contact provider for estimated timelineLast verified
- ShiptRefund window: Report issues via app or website after delivery — refund or credit issued per itemProcessing time: Varies — contact provider for estimated timelineLast verified
- Sonic Drive-InRefund window: For orders placed via the SONIC App with a scheduled pick-up time, cancellation is permitted up until five…Processing time: Varies — contact provider for estimated timelineLast verified
- StarbucksRefund window: Drinks and food can be remade or replaced immediately at the store; packaged merchandise returnable within…Processing time: Drink replacements are immediate; mobile order cancellation refunds within 5–7 business days; merchandise…Last verified
- Taco BellRefund window: No published general refund window; report issues as soon as possible after receiving (or not receiving)…Processing time: Varies by situation — Taco Bell does not publish a standard refund processing timeline; bank refunds…Last verified
- Uber EatsRefund window: 48 hours from deliveryProcessing time: Instant for Uber credits; 3-10 business days for card refundsLast verified