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Brooklinen Return Policy
Last verified
Official Brooklinen PolicyOfficial source
www.brooklinen.com/pages/returns
Rechecked : brooklinen.com still states the headline terms shown here (365 days). How we verify
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Return Conditions
- Most products can be returned or exchanged within 365 days.
- All returns are subject to a $9.95 return fee.
- The return fee is deducted from your refund amount.
Refund Methods
- Original payment method
- Store credit
Exceptions & Restrictions
- International customers (not in Canada) must contact customer service for returns or exchanges.
- Claims for damaged or defective items are submitted under a separate Quality Guarantee.
- A $9.95 return fee is deducted from all refunds.
Damaged or Defective Items
- Customers can submit a claim for damaged or defective items under the Quality Guarantee.
Exchange Policy
- Most products can be exchanged within 365 days.
- Exchanges for US and Canada customers can be initiated through their customer service.
Additional Notes
- US and Canada customers can initiate returns or exchanges.
- Customer service can be contacted at hello@brooklinen.com for return or exchange requests, especially for international orders.
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