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Brooklinen Return Policy

Last verified: 2026-03-20

Official Brooklinen PolicyVerified

www.brooklinen.com/pages/returns

Summary

Brooklinen offers a 365 days return window on most items. Most products can be returned or exchanged within 365 days.. Receipt is required. Refunds are issued via original payment method or store credit. Notable exceptions include international customers (not in canada) must contact customer service for returns or exchanges., claims for damaged or defective items are submitted under a separate quality guarantee., a $9.95 return fee is deducted from all refunds., and more.

Return Window

365 days

Receipt

digital ok

Category

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Return Conditions

  • Most products can be returned or exchanged within 365 days.
  • All returns are subject to a $9.95 return fee.
  • The return fee is deducted from your refund amount.

Refund Methods

  • Original payment method
  • Store credit

Exceptions & Restrictions

  • International customers (not in Canada) must contact customer service for returns or exchanges.
  • Claims for damaged or defective items are submitted under a separate Quality Guarantee.
  • A $9.95 return fee is deducted from all refunds.

Damaged or Defective Items

  • Customers can submit a claim for damaged or defective items under the Quality Guarantee.

Exchange Policy

  • Most products can be exchanged within 365 days.
  • Exchanges for US and Canada customers can be initiated through their customer service.

Additional Notes

  • US and Canada customers can initiate returns or exchanges.
  • Customer service can be contacted at hello@brooklinen.com for return or exchange requests, especially for international orders.