What is Boll & Branch's return window?

Boll & Branch allows returns within 30 days for most products; 30-100 days for mattresses. of purchase. Products can be returned or exchanged within the specified timeframe. A refund of the purchase price will be issued to the original form of payment. Shipping and handling charges are excluded from the refund.

Do I need a receipt to return items at Boll & Branch?

Receipt requirement: digital ok. Original form of payment.

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Boll & Branch Return Policy

Last verified: 2026-03-20

Official Boll & Branch PolicyVerified

www.bollandbranch.com/pages/shipping-return-policy

2026-03-20

Summary

Boll & Branch offers a 30 days for most products; 30-100 days for mattresses. return window on most items. Products can be returned or exchanged within the specified timeframe.. Receipt is required. Refunds are issued via original form of payment. Notable exceptions include mattress returns are only accepted between 30 and 100 days after delivery., only one mattress may be returned per five-year period., for health and safety reasons, pet beds cannot be returned or exchanged., and more.

Return Window

30 days for most products; 30-100 days for mattresses.

Receipt

digital ok

Return Conditions

Products can be returned or exchanged within the specified timeframe.
A refund of the purchase price will be issued to the original form of payment.
Shipping and handling charges are excluded from the refund.

Refund Methods

Original form of payment

Exceptions & Restrictions

Mattress returns are only accepted between 30 and 100 days after delivery.
Only one mattress may be returned per five-year period.
For health and safety reasons, pet beds cannot be returned or exchanged.

Exchange Policy

Products can be exchanged within the return timeframe.

Additional Notes

Complimentary domestic U.S. ground shipping is offered on all orders of $100+.
For items on pre-order, the posted shipping dates are estimates and may vary by up to 2 weeks.
Pre-orders are charged when placed but can be canceled for a full refund any time before shipping.

What Redditors Are Saying

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r/Bedding·21d ago

2nd Return to Boll & Branch. I’m done w/ trying their sheets.

We recently decided to upgrade and replace our bedding. I’ve seen endless ads and influencers recommending Boll & Branch. We went to a local store. Very much enjoyed the displays and luxurious vibes. Even bought the L’Avant detergent, oil, and wool dryer balls. We bought the Signature set and wa

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