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Boll & Branch Return Policy
Last verified
Official Boll & Branch PolicyOfficial source
www.bollandbranch.com/pages/shipping-return-policy
Return Conditions
- Products can be returned or exchanged within the specified timeframe.
- A refund of the purchase price will be issued to the original form of payment.
- Shipping and handling charges are excluded from the refund.
Refund Methods
- Original form of payment
Exceptions & Restrictions
- Mattress returns are only accepted between 30 and 100 days after delivery.
- Only one mattress may be returned per five-year period.
- For health and safety reasons, pet beds cannot be returned or exchanged.
Exchange Policy
- Products can be exchanged within the return timeframe.
Additional Notes
- Complimentary domestic U.S. ground shipping is offered on all orders of $100+.
- For items on pre-order, the posted shipping dates are estimates and may vary by up to 2 weeks.
- Pre-orders are charged when placed but can be canceled for a full refund any time before shipping.
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