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NordicTrack Return Policy

Last verified

Official NordicTrack PolicyOfficial source

www.nordictrack.com/shipping-and-returns-policies

Rechecked : nordictrack.com still states the headline terms shown here (30 days). How we verify

Summary

NordicTrack offers a 30 days from delivery date return window on most items. You must request a return within 30 days of the delivery date.. Receipt is not strictly required — purchases can be looked up. Refunds are issued via refunds are issued to the original form of payment.. Notable exceptions include a return shipping charge of $249.99 applies to returns., delivery and assembly costs are non-refundable., completed services, such as assembly, are non-refundable., and more. Refund processing: Within 30 days of NordicTrack receiving your returned product..

Return Window

30 days from delivery date

Receipt

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Category

electronics

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Return Conditions

  • You must request a return within 30 days of the delivery date.
  • Products must be returned in good condition.
  • All original paperwork, parts, and accessories must be included with the return.

Refund Methods

  • Refunds are issued to the original form of payment.

Exceptions & Restrictions

  • A return shipping charge of $249.99 applies to returns.
  • Delivery and assembly costs are non-refundable.
  • Completed services, such as assembly, are non-refundable.
  • iFIT monthly membership fees are not refundable; annual membership fees are only refundable if canceled within thirty (30) days of the original purchase or the start of a trial period.

Online / Mail Returns

  • To request a return, call 833-680-IFIT (4348).

Additional Notes

  • Once a product has shipped, you cannot cancel the order without incurring the return fees.
  • Under the 30 Day Home Trial Promotion on select products, you contact Customer Service within 30 days of delivery to schedule a pickup, and restocking fees are waived.

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